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我們的導遊是維斯,他見聞廣博。我們對星星有了很好的了解,過得很愉快,他可以回答我們向他提出的任何問題。這太棒了,我告訴我的家人他們必須去。他們甚至還為我們準備了皮大衣、毯子和椅子。十二月份天氣已經變冷了,所以我把皮大衣穿在我的冬季夾克上。腳如果還感到冷的話,推薦穿上保暖鞋。
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StargazingCliff(賽多納觀星活動 的Owner)的回應
回覆日期:2017年12月15日
Thank you for the terrific review of our stargazing tour. We are glad you appreciate the talent of our astronomers and we hope to see you again in Sedona.
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哇哦,多麼棒的用專業望遠鏡觀月和觀賞星星的經歷體驗啊。我非常幸運能讓Rick Shaffer做我的觀賞星星和月亮的嚮導。瑞克有多年的天文學家經驗,包括與NASA合作。他寫了一本書叫做《你的天文嚮導》並且希望我了解這本書,在活動進行之前複習。他絕對熱愛他的工作,我相信他是作為業餘愛好來做這項工作的。這種類型的人把月亮和星星的魅力解釋給像我這樣只知道這個領域最基本信息的人,這就大不一樣了。當我再次訪問塞多納,我計劃進行另一場觀星活動,因為在一年中的不同時期可以看到不同的景觀。
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StargazingCliff(賽多納觀星活動 的Owner)的回應
回覆日期:2017年11月27日
Thanks for a great review of our experience. We are so glad you appreciated our senior astronomer Ricka Dan our beautiful star filled skies. We look forward to your next visit. Maybe late spring for Saturn and Jupiter?
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我們組有17個人但是只有2個望遠鏡和2個天文學家。我們花了一半的時間排隊看望遠鏡。你只能快速的看一眼因為很多人在排着。主講天文學家沒有準備好他的望遠鏡。在第一次觀看前,他回車裡取了正確的透鏡,剩下17個人坐在椅子上等他準備好。第二次觀看的是月亮,真是很浪費時間。我本來特別愛看銀河系,但是我們沒有看到因為沒提供,也沒有解釋。神話傳說有很多瑕疵,關於星星也沒有有趣的信息。這是我寫過很多好評里特別讓我失望的。
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StargazingCliff(賽多納觀星活動 的Owner)的回應
回覆日期:2017年11月3日
It is always disappointing to us when a guest has a less than optimal encounter with our company. For 13 years we have strived to provide an exceptional experience for every single guest. As a result of our customer centric laser like focus, we have received the Certificate of Excellence 7 years in a row from Tripadvisor and were inducted into the Tripadvisor Hall of Fame in 2015. We were also rated one of the top ten US based Space attractions by Tripadvisor. I could go through point by point and contradict each item mentioned above one by one. I am not going to do that. Suffice it to say after discussing this review with the specific astronomer mentioned we have come to the conclusion that this was one of those rare customers who is writing this review to attempt to discredit our reputation. I particularly noticed that this person has only written one review in their entire history which makes us suspect of his motivation. Fortunately we rarely encounter guests who have this intent and virtually all of our customers are highly valued and respected by all of our staff. As has been our explicitly written policy for 13 years, if any of our guests requests a full refund for any legitimate reason we provide 100 percent. This guest never asked for a refund and never gave us the courtesy or opportunity to address their issues. We are always profoundly disappointed when one of our guests is simply unfair.
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穿暖和點。你是在沙漠里,而且天氣變冷了。他們提供了毛毯和大衣。這個地方的方向十分明確,我們毫不費力就找到了。我們透過望遠鏡,抬頭看去,銀河就在頭頂上。它的美麗是值得回票價的。所提供的信息是清晰、簡明、有趣的。我們看到了仙女座,一個星雲,一個雙星,外星人的眼睛,還有一個行星托兒所。我們還用雙筒望遠鏡看到了昴宿星團。別指望看到像你從美國航空航天局那兒看到的那樣清晰、生動的圖像。考慮到它們中間的一些遠離地球的距離,你能夠看到它們,這就很令人驚奇了。這些都是很好的望遠鏡,但不是哈勃望遠鏡。等輪到你的時候,你要留心流星。我看到4顆!
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StargazingCliff(賽多納觀星活動 的Owner)的回應
回覆日期:2017年10月15日
Thanks for joining our tour on your visit to Sedona. The Milky Way is indeed brilliant from our observing site. Hope to see you again soon.
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