DinoM8
4
這個地點經回報已暫時停止營業
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4.0
126 則評論
非常好
53
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27
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11
1Graeme1986
11 則投稿
2022年2月 • 家庭式
DinoM8 shocking experience today when we arrived we were told no food or drinks aloud in
Due to Natasha’s law cause a girl died from bringing food into a premises I explained his allergies and she told me that they cater for all allergies
No alergy signs any where none in the menues
My boy wanted soul this was lentil soup he’s allergic to lentils
We changed it to a toastie ref cheese he’s emerging to this
I went and bring these in wotsits she stopped me and said can’t bring them in we do sell them you can purchase these
Really shocking exploitation and Natasha laws was because the girl bought the sandwich at somewhere she never brought it in for her alergy issues
Due to Natasha’s law cause a girl died from bringing food into a premises I explained his allergies and she told me that they cater for all allergies
No alergy signs any where none in the menues
My boy wanted soul this was lentil soup he’s allergic to lentils
We changed it to a toastie ref cheese he’s emerging to this
I went and bring these in wotsits she stopped me and said can’t bring them in we do sell them you can purchase these
Really shocking exploitation and Natasha laws was because the girl bought the sandwich at somewhere she never brought it in for her alergy issues
發表日期:2022年2月17日
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Rachel L
Carluke, Scotland, United Kingdom4 則投稿
2022年2月 • 家庭式
My child has allergies and brought his own lunch and was denied bringing it in. Yet there are no mention anywhere on the menu of what allergens are in each item. My husband asks for soup doesn't get told what soup or if has any allergens but ends up with lentil soup which is for my child who is Allergic to lentils he has obscure allergies so hence why we brought the packed lunch very disappointing especially as you said it was some law. Well there is a law informing customers of allergies please tell me where that law is in your establishment???
發表日期:2022年2月17日
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Clare H
英國Wishaw8 則投稿
2022年1月 • 家庭式
Couldn’t believe the amount of ignorant people walking in and around with no face mask. I get that people don’t like wearing them (sensitive wee lambs) but just shows the mentality of a lot of the customer. Any decent human being would just stick the mask on and get on with it. Should be asked to wear their lanyard if exempt (which I doubt they are) and refused in if not.
And I think charging for adults is a bit ridiculous.
And I think charging for adults is a bit ridiculous.
發表日期:2022年1月30日
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Discerning T
英國敦提12 則投稿
2021年12月
In the middle of a pandemic and with a new variant circulating,
I was shocked to see how many of the staff failed to wear masks, despite, surely, government regulations. All the protestations about how seriously they take the safety of the public just felt like empty words after seeing this.
I was shocked to see how many of the staff failed to wear masks, despite, surely, government regulations. All the protestations about how seriously they take the safety of the public just felt like empty words after seeing this.
發表日期:2021年12月6日
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Douglas M
英國Blantyre21 則投稿
2021年11月
My first ever visit:
Tuesday morning (2nd Nov) 10;45am and it was cold - heating kicked on at around 12 (not sure if that was a timer or just temperature dropping further? I had a 2nd child (3 month old, which I had to keep her snowsuit on as it was so cold).
On a positive note:
The staff were friendly and although there was only 6 kids in the place, the staff were vigilant and cleared my table with politeness.
The facility was clean and seemed to be well maintained.
The toilets, which is every parents mark of cleanliness was very clean and bright with baby changing areas - very impressed!
I can imagine this place having some real issues with parking (when busy), which is a shame but I guess no fault of the owners, and one must be mindful of this when visiting.
I shall certainly return to this facility (but only after 12 during the winter, if if continues to be so cold).
Tuesday morning (2nd Nov) 10;45am and it was cold - heating kicked on at around 12 (not sure if that was a timer or just temperature dropping further? I had a 2nd child (3 month old, which I had to keep her snowsuit on as it was so cold).
On a positive note:
The staff were friendly and although there was only 6 kids in the place, the staff were vigilant and cleared my table with politeness.
The facility was clean and seemed to be well maintained.
The toilets, which is every parents mark of cleanliness was very clean and bright with baby changing areas - very impressed!
I can imagine this place having some real issues with parking (when busy), which is a shame but I guess no fault of the owners, and one must be mindful of this when visiting.
I shall certainly return to this facility (but only after 12 during the winter, if if continues to be so cold).
發表日期:2021年11月3日
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Natasha B
1 則投稿
2021年10月 • 家庭式
We were here for a birthday party the first softplay my kids had been too since lockdown it was so unorganised I would go as far as to say it was shambles !! the kids had a ball but it was very poorly organised clearly no communication between staff we cleared our own tables of rubbish and empty bottles and in the whole 2 hours I was there not a single table was cleaned not good enough in the middle of a pandemic I’m afraid I felt there should have been strict hygiene measures in place in fact there appeared to be none what so ever we won’t be back that’s for sure ! They are also very very slow in the cafe area waited nearly 20 mins just for a slush puppie
發表日期:2021年10月26日
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Lulu
1 則投稿
2021年8月
The soft play is good; the kids had fun but the staff seem in need of some training at the little coffee area as it was a very long wait time. One would take your order and tell you that it would be made by the other staff member, but they didn't pass the order on so you're just standing there waiting while staff continue serving other people and you have to remind them that you're waiting.
The car park attendant (older man) was also really quite rude and aggressive. I was leaving, and had parked at the top on the left side. I reversed out the space, angled slightly so I could turn and drive straight down the left lane to the exit. A car had been waiting in the middle of the carpark for the space, but as i started to proceed down the left lane, that car tried to cut across me to get into the space. There was nowhere else for me to go, I was at the end of the carpark so couldn't reverse. She had to reverse to let me clear the space, and then she drove into it. The car park attendant started screaming at my car, telling me that was my fault. How? I was in the left lane, a car tried to cut across me to get into a space I hadn't even driven away from. And your attendant comes shouting at me? After being cut up by another car, I don't need a male attendant shouting at me. He backs down pretty quickly when I challenged him, but he really isn't the best choice for working in a soft play car park. It actually really unnerved me and I won't be going back.
The car park attendant (older man) was also really quite rude and aggressive. I was leaving, and had parked at the top on the left side. I reversed out the space, angled slightly so I could turn and drive straight down the left lane to the exit. A car had been waiting in the middle of the carpark for the space, but as i started to proceed down the left lane, that car tried to cut across me to get into the space. There was nowhere else for me to go, I was at the end of the carpark so couldn't reverse. She had to reverse to let me clear the space, and then she drove into it. The car park attendant started screaming at my car, telling me that was my fault. How? I was in the left lane, a car tried to cut across me to get into a space I hadn't even driven away from. And your attendant comes shouting at me? After being cut up by another car, I don't need a male attendant shouting at me. He backs down pretty quickly when I challenged him, but he really isn't the best choice for working in a soft play car park. It actually really unnerved me and I won't be going back.
發表日期:2021年8月28日
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Jan S
英國Airdrie32 則投稿
2021年8月 • 家庭式
This is a great soft play and staff are fantastic. However we took our grandson today as a birthday treat. We weren't allowed to take in helium balloons inside, couldn't light the candles on his birthday cake and the car park is shocking. But he had a great time and staff very friendly.
發表日期:2021年8月8日
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Andrina106
英國愛丁堡429 則投稿
2020年2月
We visited again as we had arranged our Grandson's birthday party here. Fantastic from start to finish. The staff were second to none, the facilities were clean and safe, with lots to do. To add to this as always the food was great quality and well priced. Not your normal soft play food. The choice and quality are fantastic and the portion sizes even better. Our Grandson had a super time, the children never stopped except for food and drinks. We would recommend this place for a normal visit and/or a birthday party.
發表日期:2020年2月25日
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Unknown number
1 則投稿
2020年2月 • 家庭式
It is a fantastic place to bring kids but There was a lack of communication to serving staff and the room was freezing
發表日期:2020年2月12日
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
kintyremo
英國格拉斯哥25 則投稿
Hi, is there age restrictions? Thank you
Kind Regards
Maureen
lg122
英國格拉斯哥80 則投稿
There is a small baby bot which is seperate. The main play area is huge and I think the age is up to 11 year old. There may be a height limit maybe check website
Or call them but we went at night and adults were allowed in also.