Jaruwan Kitkate（思拉瓦迪泳池Spa度假村 的Guest Services / Front Office）的回應
回覆日期：2023年12月21日
Dear Global10136173150, Thank you for trusting Silavadee Pool Spa as the destination for your holidays. On behalf of the staff and management, we would like to thank you for sharing your views on Trip advisor which gives us opportunity to improve and increase on service efficiency levels to provide complete guest satisfactions. We are more happy to hear that you would visit us again next time and we assure to give our utmost best service to you in the future. Best regards, Ms.Jaruwan Kitkate Front Office Manager
Dear Chun2233, Thank you very much for your very kind review. It was a pleasure to have you and wife here and we hope one day we will be welcoming you again. Kind regards, Manuel Lang
Dear Connector809382, Thank you for your nice review and we are glad to read that you enjoyed your stay in one of our duplex Villas. Please visit us again upon a new trip to Koh Samui. Kind regards, Manuel Lang
Dear Neko2019, We are very happy to read about your wonderful experience at Silavadee. Thank you for sharing this nicely written review. It is very rewarding to read that our services and facilities were well liked by you and your family. We hope to welcome you again in the future for another trip to our little paradise. Please feel free to contact me at any time if you wish to arrange a new trip to Samui at gm@silavadeeresort.com Kind regards, Manuel Lang
Dear Valued Guest,
actually we would not encourage guest to bring inflatables to the resort, as per pool style is an overflow system. The use of inflatable are the guests own responsibility and risk. The resort will not be liable for any incidents.
Warm Regards
The Management
Dear Valued Guest,
thank you for your email.
At Silavadee we do not have any swim ring, except the life rescue one.
for Inflatable rings or arm rings, we can point you in the right direction or purchase for you should you require. There are many places in Samui that offer many sizes either for children or adult.
Warm Regards
The Management
This is one of my top hotels ever…it is amazing.I took my two teenagers but younger children very welcome.I would say that it is more an adults hotel,it’s not really for little ones.Teenagers yes,kidy winks no.
