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大阪淀屋橋三井花園飯店 (Chuo)
Mitsui Garden Hotel Osaka Yodoyabashi

旅客 (234)
360
全景 (17)
視頻 (2)

詳情

Chuo第 27 間酒店 ,共 128 間
地點
清潔與衛生
服務
划算度
Travellers' Choice 2019 年得獎者
物業設施
餐館
免費高速上網 (WiFi)
乾洗服務
會議室
洗衣服務
無煙酒店
精通多國語言服務人員
自助式洗衣服務
客房特色
冷氣
客房內冰箱
有吸菸房
無煙客房
無障礙客房
實用貼士
酒店星級
酒店類型
安靜
核心位置
酒店連結
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398則評論
4 條問答
0 則客房貼士
旅客評分
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一年中的時間
旅客類型
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已選篩選條件
  • 篩選條件
  • 中文 (香港 [中國] )
我們住在三人房間,連打開箱子的空間都沒有。那裡有兩個非常小而且陳舊的浴室,也許是曾經的兩個小房間連接在一起形成了一個三認空間。自助早餐很簡單,有很多東方/中國食物可供選擇,而不是西方的。它離新大阪火車站不遠,但是你可以在更近的地方找到更現代的酒店。工作人員很好也很有禮貌,隔壁有一家7-11便利店,但是如果我要回大阪,我不會再住在這家酒店。
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MGHOsakaYodoyabashi(大阪淀屋橋三井花園飯店 的マネージャー)的回應
回覆日期:2019年6月5日
Thank you for your stay at Mitsui Garden Hotel Osaka Yodoyabashi. First of all, we are very grateful to receive praises about our staff. One of our main priorities is to provide the highest level of service to our valuable customers. Moreover, we are glad to know that you were fond of the convenience store directly connected to our hotel. The convenience store has benefited our guests by offering a wide variety of goods necessary to their stay, and we hope that you were also able to made use of it. However, it is truly regrettable to know that you felt our triple room to be rather small. Having limited availability, we have specially designed our triple rooms to be a reasonable price for groups of 3 people and for budget stays. We are terribly sorry that you were not able to have a pleasant stay with it. Talking about our hotel buffet, we usually offer a wide variety of cuisines for our guests and we regret that we were not able to serve the dishes you prefer on the date you stayed. We will pass down your comments to our team so that we could make a solution with this matter, We value each and every one of our customers’ comments thus we could provide an even better stay next time. Again, thank you so much for sharing your time on writing your honest impressions for our hotel. We truly hope that you can give us another opportunity to welcome you back here at our hotel. With gratitude, Front Office Manager
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房間很小,很陳舊,整體呈黃色。床上的亞麻布沒有我想象的那麼乾淨利落,上面有一些小污漬。它可能離Yodobashi地鐵站大約8-10分鐘,Yodobashi地鐵站離Shin Osaka火車站不是很遠,但是你可以在更近的地方看到更現代的東西。工作人員很友好,隔壁有一家7-11便利店也不錯,但這家酒店不會是我再次回大阪的首選。
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MGHOsakaYodoyabashi(大阪淀屋橋三井花園飯店 的マネージャー)的回應
回覆日期:2019年5月2日
Thank you for staying at Mitsui Garden Hotel Osaka Yodoyabashi. Excuse us for replying in English. First of all, we are glad to know that you liked the location of our hotel. We have received many positive comments for the convenient access we have with the popular spots of Osaka. It is also delightful to be informed that you had good impressions with the convenience store being besides to our hotel. The convenience store has been helping our guests with their daily needs of their busy trips in Osaka, and we are grateful that you were also able to made use of it. Moreover, it is grateful to hear that you were fond of the quality of our staffs’ service. However, it is regrettable that you felt our hotel to be rather old. Since our building’s construction 35 years ago, we have been doing periodic renovations to our hotel but it seems that it is difficult to maintain the state of the building. We continually have them thus we could prevent our hotel from decaying. Furthermore, we are terribly sorry to know that you had some unpleasant experience with the sanitary measures we have in our hotel. I will make sure that your comments will be passed down to our team so we could consider of future improvements for our hotel. We value each and every one of our customers’ comments thus we could provide an even better stay next time. On behalf of our ladies and gentlemen, I am looking forward to see you again. With gratitude, Front Office Manager
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房間很好,但是網絡很差,我們不能和家人通電話,早餐很好,但是我們和工作人員的溝通有太多的問題,因為只有一兩個人會說英語。我試圖向他們解釋,我不能在我的房間里和我的妹妹說話,互聯網不好,但是那個女人不能理解我,我電話交流的那個男人也一樣……太困難。我建議他們不僅要讓員工講日語,還要讓他們對外籍房客講英語。
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MGHOsakaYodoyabashi(大阪淀屋橋三井花園飯店 的マネージャー)的回應
回覆日期:2019年1月29日
Thank you very much for staying at Mitsui Garden Hotel Osaka Yodoyabashi. We also appreciate your effort on writing an honest review of your stay. We value all of the feedbacks from our guests, as it is the best way to keep improving our high-quality service. Firstly, we are delighted to hear that you were satisfied with our room and breakfast. Our chef carefully selects the ingredients for our breakfast buffet, and cook them to become the finest dishes our hotel can offer. Therefore, we hope that you had the opportunity to taste our chef’s specialty- popeye omelette. On the other hand, we are truly disappointed to learn that our English communication skills did not live up to the Mitsui Garden Hotel brand standards that you were expecting. We do apologize for any inconveniences this issue may have caused you during your stay. We do understand this is frustrating and disappointing. Let us be clear that our service priority is definitely our guests’ satisfaction. Please rest assured that we do have ongoing training programs and have been focusing on good English communication skills in order to provide a comfortable stay for our foreign customers. However, your comment will be discussed within our team to determine where improvements can be made and ensure a more positive lodging experience in the future. Once again, your feedback is highly appreciated and we hope to have the opportunity to welcome you back to Mitsui Garden Hotel Osaka Yodoyabashi in the near future.
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房間雖小,但有所有必需品,電視,冰箱,加熱器,小桌子,帶浴缸的私人浴室。各種各樣的早餐選擇。從日本到西方。米飯,海藻,烏冬面。章魚燒,綠茶,咖啡,鮭魚等等。客人休息室為客人提供冷飲,免費打印服務,咖啡和茶〜就在7-11店旁邊。附近有2個地鐵站。
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MGHOsakaYodoyabashi(大阪淀屋橋三井花園飯店 的マネージャー)的回應
回覆日期:2019年1月28日
Thank you for staying at Mitsui Garden Hotel Osaka Yodoyabashi. First of all, we are glad to know that you liked the installments and equipment we have in our hotel. We have specially installed them to create a convenient and comfortable place for our guests. Therefore, we are truly proud that you were fond of it. Moreover, it is also delightful to hear that you have good impressions with our breakfast buffet. Our breakfast buffet is specially prepared and served by our chef, and we hope that you were able enjoy it. We value each and every one of our customers and their comments thus we could provide an even better stay next time. On behalf of our ladies and gentlemen, we look forward to seeing you at our hotel. With gratitude, Front Office Manager
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位置還可以,距離地鐵站不行大約10分鐘,在商務區非常的安靜。樓下的711便利店直通酒店大堂。去梅田或者心齋橋地鐵都只要兩站,很方便,房間面積也ok。
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MGHOsakaYodoyabashi(大阪淀屋橋三井花園飯店 的マネージャー)的回應
回覆日期:2018年12月11日
Thank you for staying at Mitsui Garden Hotel Osaka Yodoyabashi. Excuse us for replying in English. We are glad to know that you liked the location of our hotel. Our hotel has received many positive reviews for the variety of public transportations nearby our hotel. We hope that your travel to the famous spots of Osaka became convenient by the help of our location. Moreover, it is grateful to hear that you were satisfied with the size of that room you stayed at. We have the mattresses for our rooms ordered from the famous mattress leading brand of America- Serta©. Therefore, it would be truly delightful if you were able to relax at the night. We value each and every one of our customers’ comments thus we could provide an even better stay next time. On behalf of our ladies and gentlemen, I am looking forward to see you again. With gratitude, Front Office Manager
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往前
價位
US$61 - US$150 (根據標準客房的平均房價)
別名
mitsui garden hotel osaka
位置
日本近畿地方大阪府大阪Chuo
客房數量
306
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