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快捷假日倫敦斯坦斯特德酒店 (斯坦斯特德芒特菲奇特)
Holiday Inn Express Stansted Airport

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我一直都堅持選擇物美價廉又整潔寧靜的酒店作為旅行落腳點,因此我選擇了快捷假日酒店。 在住之前我讀了一些評論,其中提到了班車收費,但是我沒覺得這是個問題,因為每個成年人每趟收費3英鎊(約合人民幣30元)也還好,加上如果你出去外面等公交的話也要花時間…不過最後看來,如果選擇機場旁邊的Radisson blue酒店會更好些。 包含在房費里的早餐超過了我的預期,因為是熱餐-有雞蛋,香腸還有烤豆子。 我的建議是-對比這家酒店和Radisson酒店的價錢后再做決定,並且要把每個成年人乘坐班車的費用考慮在內。只想要省一些乘車錢可能並不是最值得的選擇。
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Allan P(快捷假日倫敦斯坦斯特德酒店 的Guest Relations Manager)的回應
回覆日期:2012年11月14日
Dear Reviewer Thank you for your comments regarding your recent stay with us. We do love to receive feedback from our guests, both positive and negative, to ensure we continue to deliver the highest of standards. I am very happy to see that you enjoyed your stay and that our delicious complimentary breakfast exceeding your expectations! Our complimentary breakfast offered to all guests consisted of a full continental selection with the addition of 3 hot favourites from 6am to 10am. We also offer a light breakfast from 4am consisting of cereals, toast, hot and cold beverages. The cost of our shuttle bus is £3 per adult and children under 16 ride for free. Our shuttle bus runs every 30 minutes throughout the day from 4am up until 0045. Our shuttle bus company also operates to a nearby hotel and are always very happy to drop guests off at our front doors should it not be busy, therefore at peak periods during the day the bus could be running every 15 minutes. The cost of the bus transfer is competitive within the market and is only charged due to the high costs received from BAA to our bus company for entering and exiting the Coach Station. This is something we are constantly challenging to ensure we provide the very best service at the very lowest cost. Thank you once again, and we look forward to welcoming you to the Holiday Inn Express London Stansted in the very near future, Kindest Regards, Chris Whiting Senior Guest Services Manager
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我們在這家酒店住了一晚上。我們到得很早,所以前台的人沒有讓我們登記入住,這個倒沒什麼,不過你也可以查一查是不是有退房得比較早的人好讓我們先進去住呀。一個很不友善的女服務員把我們帶到行李間,因為我們要拿點東西出來,所以讓她等了15分鐘,她一副很不耐煩的樣子。我們也向他們諮詢了一下酒店接送巴士的情況,結果那個服務員點了個頭,說了一聲“就在那邊”之後就不理我們了。酒店接送巴士每坐一次就是30元,我覺得挺貴的,因為其實就幾分鐘的車程。
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Allan P(快捷假日倫敦斯坦斯特德酒店 的Guest Relations Manager)的回應
回覆日期:2012年11月14日
Dear Reviewer Thank you for your comments regarding your recent stay with us. We do love to receive feedback from our guests, both positive and negative, to ensure we continue to deliver the highest of standards. I am pleased to see that you enjoyed your overnight stay with us and found our hotel to be of good value! Our check-in time in time is at 2pm daily. Every effort is made to ensure rooms are as ready as quick as possible (check out time is at 11am,) and get guests to their room as soon as possible (Early Check-in fee may apply.) In instances where this is not possible we are very happy to store your luggage as to ensure you can enjoy yoru day which I am pleased to see you took advantage of. The cost of this is £3 per adult and children under 16 ride for free. The cost of the bus transfer is competitive within the market and is only charged due to the high costs received from BAA to our bus company for entering and exiting the Coach Station. This is something we are constantly challenging to ensure we provide the very best service at the very lowest cost. Thank you once again, and we look forward to welcoming you to the Holiday Inn Express London Stansted in the very near future, Kindest Regards, Chris Whiting Senior Guest Services Manager
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這是每晚800元,所以我期望的更多,比如: 電視需要換了,開水壺不能一晚上都開着,這有火災隱患的(壺的開關好像壞了,上任客人或者是服務員走的時候也沒有關上它),閱讀燈要按在牆上,沙發後面厚厚的灰塵要清理了,橙汁喝起來一股怪味,這是家空港酒店,所以我認為3分鐘車程的機場大巴應該免費,都2012年了,上網還收費,牆應該重新粉刷了。好的方面是員工友好。
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Allan P(快捷假日倫敦斯坦斯特德酒店 的Guest Relations Manager)的回應
回覆日期:2012年11月14日
Dear Reviewer Thank you for your comments regarding your recent stay with us. We do love to receive feedback from our guests, both positive and negative, to ensure we continue to deliver the highest of standards. I am sorry to see that on this occasion we failed to meet your expectations. I do hope that you reported these issues to our friendly team who would have ensured they would be rectified with an instant. The feedback we receive from our valued guests, like you, enables us to target problem areas, and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the feedback we receive and welcome any opportunity to improve. I have personally passed on your comments to our management team who all share the same vision as myself of providing the best guest experience possible, and am confident they will take the necessary steps to continue to improve our services. The cost of this is £3 per adult and children under 16 ride for free. The cost of the bus transfer is competitive within the market and is only charged due to the high costs received from BAA to our bus company for entering and exiting the Coach Station. Holiday Inn Express offers complimentary unlimited Wi-Fi access to all guests in its public areas and also has a refreshment programme in place throughout the year to ensure all areas of the hotel are kept as fresh as possible! We recognise that we are a busy airport hotel with lots of big cases passes into our corridors and rooms and therefore ensure this is top priority! Thank you once again, and we look forward to welcoming you to the Holiday Inn Express London Stansted in the very near future, Kindest Regards, Chris Whiting Senior Guest Services Manager
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房間乾淨、舒適、實用,正如我們所料。酒店唯一的缺點是餐館。菜單很平淡無奇,而且很破舊,上面的菜價很貴。我們到樓下餐館用餐,那裡很冷清(溫度和氛圍),而且發現餐桌和菜單都油膩膩的,於是我們馬上就走了,去了隔壁的Premier Inn餐廳吃飯,結果吃得很愉快。食物種類豐富,跟划算,服務很好,而且氛圍很熱鬧。真遺憾,否則在這裏住宿一夜就完美了。
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Allan P(快捷假日倫敦斯坦斯特德酒店 的Guest Relations Manager)的回應
回覆日期:2012年11月14日
Dear Reviewer Thank you for your comments regarding your recent stay with us. We do love to receive feedback from our guests, both positive and negative, to ensure we continue to deliver the highest of standards. I am pleased to see that you found our hotel clean, comfortable, good value and as expected but am sorry to see that our restaurant did not meet your expectations on this occasion. With the opening of our new ‘’Sports Bar’’ earlier this month bosting 5 large flat screen TVs showing the best sporting events of the day, this also sees the introduction of our new sports bar menu offering a larger option of bar snacks, sharers etc which I do hope you will be able to enjoy on your next visit. Thank you once again, and we look forward to welcoming you to the Holiday Inn Express London Stansted in the very near future, Kindest Regards, Chris Whiting Senior Guest Services Manager
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在holiday inn express住一晚加停車,價格便宜。這裡有許多吸煙室,但我沒有設法弄一間。就像你期待的那樣,一切都進行的不錯, 酒吧服務挺好的,現在售賣散裝的Thatchers gold。正常的房間,有些最簡潔的傢具。沒有抱怨的地方。
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Allan P(快捷假日倫敦斯坦斯特德酒店 的Guest Relations Manager)的回應
回覆日期:2012年11月14日
Dear Reviewer Thank you for your comments regarding your recent stay with us. We do love to receive feedback from our guests, both positive and negative, to ensure we continue to deliver the highest of standards. I am very pleased to see that you found our great park, stay and go packages excellent value –They truly are! Our hotel, as you mentioned, does have a selection of smoking rooms. These are limited so I recommend if possible in future, to call us to see if we can reserve on in advance. Thatcher’s Gold is a recent addition to our beverage selection and is proving to be very popular! I do also hope you were able to experience our brand new sports bar which opened at the end of October bosting a selection of 5 large flat screen TV’s showing the best sporting events of the day! Thank you once again, and we look forward to welcoming you to the Holiday Inn Express London Stansted in the very near future, Kindest Regards, Chris Whiting Senior Guest Services Manager
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12345627
From the airport, just to confirm, £3 for the shuttle to the hotel?
Hey! Has anybody kept your luggage in the hotel for 2-3 days after checking out? If you have, how much was the cost?
This is an airport hotel so I presume not many people would leave their luggage there for 2-3 days.
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How do I get to the hotel from Stanstead train station. I am on foot
Hi, You can just take the bus. I thinking was 3 gbp. Takes less than 10 minutes. Staff in the hotel knew timetables etc very well and were helpful. Hope this helps. Best, Christian
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Vi kommer 11/5 imorgon kl.19:50...är shuttle bus tillgänglig...!?!
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1234568
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11
價位
US$71 - US$129 (根據標準客房的平均房價)
別名
holiday inn express stansted airport hotel stansted
位置
英國英格蘭斯坦斯特德芒特菲奇特
客房數量
254
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