我們不支援您使用這種瀏覽器, 因此 TripAdvisor 可能無法正確顯示。我們支持以下瀏覽器:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

帝國酒店 (斯特勞德)
The Imperial Hotel

243 則評論
排名第 7 (共 7 間) 的斯特勞德酒店
旅客 (39)
客房及套房 (16)
用餐 (9)

詳情

地點
清潔與衛生
服務
划算度
物業設施
免費泊車
餐館
酒吧/高級酒吧
免費高速上網 (WiFi)
附早餐
公用無線網路
會議室
客房特色
禁煙房
實用貼士
酒店類型
核心位置
經典
酒店星級
243則評論
66 張相片
0 條問答
0 則客房貼士
旅客評分
  • 57
  • 77
  • 52
  • 26
  • 31
一年中的時間
旅客類型
語言
  • 更多語言
  • 篩選條件
  • 中文 (香港 [中國] )
來這裏很多次了,雖然有着非常令人放鬆的氣氛,但是居住體驗卻並不是很好。我可能不是很幸運,這次的ales啤酒並不是很好喝。通常來說,ales啤酒都是桶底的或者滿滿的。無論如何,這次的ales啤酒就是不好喝。還有,廁所在夜晚開始的時候應該可以洗手了才對。不好喝的ales啤酒和不整潔的廁所並不是一個好的地方,這樣下去是不會有對食物和飲品要求質量高的顧客的。我並不是很喜歡像curio一樣的連鎖店,但是起碼這種基本的東西這裏還是有的。
閱讀全文
Lakshman G(帝國酒店 的General Manager)的回應
回覆日期:2017年8月3日
Dear Lisa H, I am sorry to hear about your experience with our ales and the toilets. Due to our central position in town and the train station not having a loo, many persons come to use our toilets. We have placed a kind notice in each toilet to help the staff rectify any issues during busy periods. We have also rectified the situation with the ales. I hope you have a great experience next time you come to visit us.
閱讀全文
這家酒店是最後一刻的預訂。 它被證明是一個小寶石。 儘管站在道路上,這也是一個安靜的位置。房間乾淨,房間漂亮乾淨,職員非常有禮貌。酒店位於核心地段,而且緊鄰火車站。停車是免費的,但是車位有限。 早餐價值7.50英鎊。 這裏離斯特勞德火車站很近,所以到任意哪走路就可以了。我們在酒店裡的泰式餐廳用餐,太棒了!總的來說很棒,我很喜歡這裏。
閱讀全文
Lakshman G(帝國酒店 的General Manager)的回應
回覆日期:2017年8月3日
Dear Jan A, Thank you for your lovely review which makes fair justice of the service we offer to our guests. No, we will not alter at all the style of our hotel. We do sometimes upgrade certain areas that need a bit of maintenance in order to keep our service up to standard. We look forward to welcoming you again. Kindest regards, Lakshman Gallage
閱讀全文
真的失望在房間里俯視看到的是屋頂的排氣扇和廚房炊具的排氣管,氣味難聞,整晚噪音。當我們到達時,我們要求換一間房,但他們提供的是有同樣景象和噪音的房間。床令人驚訝地舒服,浴室乾乾凈凈的。我們要的是家庭房,我們換的也還是家庭房,所以只是有一點點失望。如果你想呆這裏,可以要一間可以俯瞰車站或停車場的房間。
閱讀全文
Lakshman G(帝國酒店 的Manager)的回應
回覆日期:2017年5月25日
Dear Joybabe, Thank you for taking the time to review our property. Sorry to hear that you didn't like any of our two spacious family rooms. Please note that this is a city hotel and it is advertised as such. Unfortunately we can't provide any special views but we do try our best to accommodate our guests according to their requests and according to availability. Had we known that you were not still satisfied with the second room we offered you, we had tried to find an alternative solution ( like finding accommodation somewhere else with a special view to meet your expectations as we were fully booked) but unfortunately this was not the case.
閱讀全文
給他們應得的,我們21:00到這個泰國餐廳吃晚餐。他們說他們因為安靜已經關門了,但還是決定繼續開放,這非常好。食物不錯,但是他們缺乏對細節的關注。一瓶酒端上來了,但是沒有倒酒...我們不得不第二次要水...主菜上來過後桌子沒有清理。酒店-我們的房間小但是足夠,雖然我們要求的是一個安靜的頂樓房間但是得到的是一個停車場上面的一樓房間...太累了以至於不想說什麼了,當我們到那裡的時候太餓了並且不想錯過晚餐!早餐是自助餐但是是可訂的全熟食早餐,那非常美味。房間整天都是乾淨的.位於市中心的中心位置,靠近車站...
閱讀全文
Lakshman G(帝國酒店 的Manager)的回應
回覆日期:2017年5月25日
Dear Sissy55, Thank you for taking the time to review our property. Apologies for the misunderstanding regarding the restaurant closing hours. We take our last order at 10:00 pm. I think there was a sort of language barrier between you and the staff. The only day the restaurant is closed is on Mondays. We have already addressed the issue of the bottle of wine not being poured. Please accept our apologies. I am glad to hear that you liked our room. Unfortunately we couldn't offer a second floor room on this occasion as were fully booked and your booking was a last minute booking. For future stays, please contact us directly well in advance and we will allocate a room on the second floor for you.
閱讀全文
我覺得這個酒店的有些評論相當的嚴酷。我們在去南海岸的路上住了一個晚上。我們的房間看上去似乎是最近裝修過的。房間乾淨,但是不幸的是,空調設備就在窗外。所以如果經理接受一些建議,他們會做好,至少會擴大兩倍這個房間。我還會建議他們在更大點的浴巾上投點錢。我們在泰餐館吃的晚餐很不錯。早餐新鮮燒制。職員很可人,很有用。
閱讀全文
Lakshman G(帝國酒店 的Manager)的回應
回覆日期:2017年5月17日
Dear Sheila R, Thank you for taking the time to review our property. We are delighted to hear your comments about your stay with us. I can confirm that 3 rooms including the one you stayed will be double glazed very soon. I apologise for the inconvenience the air conditioning unit may have caused. Bath towels are larger now as our laundry supplier has acquired new linen. It is great to hear that you liked the room decoration and that you enjoyed our Thai food and our customer service. We look forward to welcoming you again. Please feel free to contact us directly for future bookings. We will offer a special rate next time you book with us. Kindest regards, Lakshman Gallage
閱讀全文
往前
相簿類別
所有照片旅客客房及套房用餐 商務中心及活動室
Dressing Table
Bathroom
Bedroom 2
Bed
Bedroom
往前往後
1234
往前往後
11
價位
US$84 - US$129 (根據標準客房的平均房價)
別名
imperial hotel stroud
位置
英國英格蘭科茨沃爾德Stroud District斯特勞德
客房數量
23
這是您的 TripAdvisor 企業詳情嗎?
此物業由您擁有或管理嗎? 免費認領您的企業詳情,即可回應評論、更新檔案和進行更多操作。 認領您的企業詳情