Dear whgrn, Thank you for a great review, I am delighted you have enjoyed your stay with us and look forward to welcoming you back in the near future. Kind regards, Paul D Hotel Operations Manager
Dear CVCAFE C, Thank you so much for taking the time to share this feedback with us. It is truly great to read and sums up the attitude and service the whole team aims to delivery daily. I will share your feedback with Ismail and Amable as i know, they will feel a sense of satisfaction in being able to support you. I hope you will choose to stay with us on any future visit to London. Kind regards, Paul D Hotel Operations Manager
Dear AnnieTripsMx, Thank you for your glowing review. The team and i are delighted you enjoyed your stay with us and made the most of the central location. I do hope we can welcome you back again in the near future. Kind regards, Paul D Hotel Operations Manager
Dear DocAJ, Thank you for your review and constructive feedback. We are currently reviewing option on improving the exterior of the building but listed buildings do present a challenge. I am also pleased to say that the TV software is being upgraded this week so this discrepancy will no longer be present. I do hope you will return again in the near future. Kind regards, Paul D Hotel Operations Manager
Dear Lee S, Thank you for your review and i am pleased that you enjoyed your experience with us. I hope that we can welcome you back in the near future. Kind regards, Paul D Hotel Operations Manager