Dear jlu88888, Further to the review you have kindly posted on Trip Advisor, I would like to thank you for your great comments. It is second nature for the team at Park Grand Kensington to provide superb service. I am pleased that on top of your compliments about the team ,you took advantage of our varied breakfast offerings. If there is anything else we can do for your next visit, please do let us know. We would be delighted to welcome you back. Kind Regards, Arpan Ghosh
Dear Global62673247155, Thank you for sharing such a wonderful review of your Park Grand Kensington experience! I am absolutely thrilled that you mention Mira, Maya and Andrei and their commendable service. I do hope to welcome you back to Park Grand Kensington soon again. Best regards, Arpan Ghosh
Dear eldy2046, Thank you for taking the time to express your appreciation about your celebratory stay at Park Grand Kensington. I am very pleased that you posted your review on Trip Advisor to give other travelers a glimpse of what it is like to stay at our hotel. The team is equally delighted with your generous comments and should you require assistance with a future stay, please do let us know. We would be delighted to have you once again. Kind Regards Arpan Ghosh
Dear HolidayDuo, Thank you so much for your glowing review of Park Grand Kensington. Your feedback is most appreciated. It is great to hear that you have had a memorable stay and that the team wowed both of you on your wedding anniversary. We are happy to hear that you enjoyed the little surprises in the room . I am glad to hear that you took full advantage of our location. See you again on your next visit to London. We are looking forward to welcoming you back for many more special occasions to come! Kind regards Arpan Ghosh
Dear NowP23, I am so happy to hear that you had a memorable experience with us. The team will be extremely delighted to hear that they made such a positive and lasting impression on your visit. We are proud in the high standards of service that we offer and having the facilities and amenities in place goes a long way to ensuring our guests have an enjoyable and memorable stay on each and every visit. I am also delighted to hear that you took advantage of our location. We all greatly look forward to welcoming you back soon. Kind Regards Arpan Ghosh