Hello scarelt_london, Thank you for your review. Firstly, I'm sorry to hear your expectations were not met during your stay. It comes as a surprise that you did not find the staff friendly. I know how hard the team works and they provide a great service which is constantly recognised by our guests as we receive many positive reviews. In regards to the check-in, rooms are ready from 3:00pm onwards. However, this does guarantee immediate check-in at 3:00pm as our housekeeping team can be extremely busy. We offer a tasty brekkie for just £9 which is optional to buy. And it is a buffet so you can eat as much as you like. Thank you for staying with us, all the best. Winnie
Hi Rasmuszederkof, Thanks for sharing your feedback here with other travellers. We're happy you find our location convenient for you, there are a lot of interesting places in the area where to spend the evening as well. Our hotel offers compact rooms, with or without windows, with all the essentials you need, so you have a good night sleep in the middle of the action. Our continental breakfast is exactly what you need to start your day, simply delicious and plenty of choices. We look forward to welcoming you on your next stay. Warm Regards Federica
Dear Vacation53747165791, Thank you for your nice review of our hotel. We are delighted you found Point A Hotel to be a good place in the city and especially enjoyed our concept and our delicious continental breakfast, as well as the service from our team members you encountered throughout your time here. Considering how centrally located we are, can be quite expensive the parking as you mentioned, that's why we always recommend travelling by public transports as it can just be easier than other options. We look forward to seeing you on your next trip to London. Federica
Hi allyftd! Thanks for taking the time to write us a review. We're happy that you found our hotel in a convenient area and comfortable. After the refurbishment, our rooms and common areas look even more stylish than before! We're following to offer compact rooms but modern and smartly designed, properly formed to get you all you need to have a good night sleep and an experience that you can't forget. We hope to welcome you again soon! Federica
Hello Katherin P, Thank you for your lovely review. We really appreciate your kind words regarding the cleanliness, staff and breakfast. We always try to keep our standards high for our guests, and I am glad that you found our hotel clean and comfortable in a central location. We look forward to welcoming you back soon. Winnie