Dear Guest, Thank you for taking time to make a detail review of your experience in Mercure Paris Centre Tour Eiffel. I regret to read that outside of the location, your stay in our hotel did not match whith your expectations. I am deeply sorry that our staff did not offer you the quality for what we work everyday. Regarding the breakfast,I think that they did not want to charge you at the check-in to let you the choice each morning to take it or not. About the iron, I apologize that it was broken, I hope you did not hesitate to ask for an other one. Please contact me at h2175-qm@accor.com, I would like to offer you a compensation for those inconveniences. Again, I do apologize and regret that this impacted your experience at our hotel. Sincerely,
Dear Guest, Thank you for taking the time to share your feedback. We are delighted to read you and to note that you enjoyed your stay with us. We hope to welcome you back to our hotel very soon! Sincerely,
Dear Guest, Thank you for sharing your experience following your recent stay here at the Mercure Paris Centre Tour Eiffel on TripAdvisor. We are glad to see that you enjoyed our location and Paris. Please allow me to apologise for the various elements of your stay (staff and room service line) that led to disappointment. I can assure you that this is not the level of service that we strive to provide to our guests. I do hope that we will have a future opportunity to welcome you back to Paris and show you a real Mercure Paris Centre Tour Eiffel. Sincerely,
Dear Guest, Thank you for sharing your comments with us following your recent stay at Mercure Paris Centre Tour Eiffel. I am delighted to read that you did enjoy your stay with us, but regret the disappointment experienced with regards to the room and bathroom size. Your comments are important to us and will be used to monitor and improve the service provided to our guests. We do hope to have the opportunity to welcome you back to Paris in the near future. Kind Regards, Eric Rajaud - General Manager
Dear Guest, Thank you for sharing your comments with us following your recent stay at Mercure Paris Centre Tour Eiffel. I am delighted to read that you did enjoy your stay with us, but regret the disappointment experienced with regards to the bar. Your comments are important to us and will be used to monitor and improve the service provided to our guests. We do hope to have the opportunity to welcome you back to Paris in the near future. Kind Regards, Eric Rajaud - General Manager