Hello, We thank you for letting us know about your review even if we do not understand why you got so scared. Our hotel is safe, the reception staff is working 24/24 and 7/7, we check on every person going in the hotel and we never got any problem. We feel really sorry for you if you got this feeling. Nevertheless we are glad to know that you liked the location in front of the train station. Best regards, Kelly
Hello, We thank you for your nice review. We are happy to see that you enjoyed your stay with us. Check in time is at 2pm but as you said we do not have any problem to keep your luggage if you arrive earlier. We are trying a new formula for breakfast, so if you stay here again, have a look on it. Last thing... Do not hesitate to complain to the front desk if you have any issue, we are here to help and find solutions :) Best regards, Kelly
Hello, We thank you for letting us know about your stay with us. We apologize if you got some issues in the room. We keep trying our best to make our guests happy. The A/C works only in summer , that's why it wasn't working in April during your stay. Days aren't warm as we can expect in June or July. Gare du Nord is one of the biggest train station in Europe, our hotel is located in a lively area just in front of this station. Once again thank you for your review. Best regards, Kelly
Hello, We thank you for your feedback. We are sorry that you didn't enjoy our beds, yet they are new. As you said our location is convenient to the a train at the Gare du Nord Station. We are also linked to several touristic attractions directly by metro or by bus. That's why even if you check out on early morning and want to visit any place before getting your train we keep your luggage. Don't worry it's safe because we are always here to keep an eye on. Best regards, Kelly
Hi. I made the booking on Agoda website, fully paid. But is there deposit required upon check in?
What is the name of the nearest Protestant church from this accommodation?
Do you provide airport transfer?
hello, the nearest protestant church is "Eglise Protestante Unie de Belleville" it's about 20 mn by subway. since it's fully paid as you said we do not need a deposit.
unfortu,ately, we don't provide airport transfer. you can take a train called RER B from the airport till gare du nord station, it's direct 25mn.
Hi! Are there showers/bathrooms connected to the rooms? Also, does anyone know what a triple standard consists of? (what kinds of beds?) And is it possible to check out early in the morning if we have a flight to catch? Thanks so much!
there are showers in the double rooms and even overlooking Gare du Nord the rooms are very quiet, as long as you pay when you get there you can book out early, also if you arrive early they will put your luggage in a safe place whilst you explore Paris, they are the best hotel staff I've found