Dear Panos S, Thank you so much for your fantastic review and for those lovely pictures ! We are indeed an intimate property as it gives us the opportunity to treat our guests as family and I am thrilled that you felt the personal service our team strives to provide. I am personally honoured to read that we are one of your best five start hotels around the world and we sincerely hope we will have the pleasure of welcoming you back. Kind regards, Majbritt Iaconis General Manager
Dear 516kojim, Merci beaucoup for giving your first feedback on this platform, to us ! We are thrilled you had a pleasant time in Paris thanks to our location, room, service and breakfast. We look forward to welcoming you again, Sincerely, Majbritt Iaconis General Manager
Dear fredchar2019, Thank you very much for your lovely feedback and we are so honored to be the first property you are contributing to! We are pleased you took the time to enjoy our magnificent Hammam and a million thanks for your kind words regarding our fantastic team! Kind regards, Majbritt Iaconis General Manager
Dear hbs0205, Thank you very much for taking the time to express your feelings about your stay, I am quite surprise to read our team was "very poor", "rude", and "acted like [you] were an inconvenience" as our team is the heart and spirit of our property. As we cannot find any information on your name on this review, I kindly invite you to reach Suzanne, our Guest Experience Manager, who is awaiting your message on s.podgorski@ghprparis. com to understand what happened during your stay. We sincerely hope you will take a moment to share your feelings with us, Sinerely, Majbritt Iaconis General Manager
Dear Margaret M, Thank you very much for your lovely review, We are always thrilled to welcome families and friends for celebration and I am sincerely pleased to know we were part of your daughter's birthday trip and that you both have fantastic memories! The entire team strives to give a friendly and helpful service and thank you so much for mentioning our concierges Clef d'or team. Looking forward to welcome you again, Kind regards, Majbritt Iaconis General Manager