Dear RaymondWe2, thank you very much for sharing your great review with us! We are happy to hear that overall you enjoyed your recent stay with us. Especially your nice words about our guest rooms are highly appreciated. It was important to us, that our newly renovated rooms offer all the features our guests need, for them to feel comfortable. On the other side, we would like to apologize for the inconvenience you have experienced with the internet connection. Our IT manager will definitely check the connection in the guest rooms. Our housekeeping team offers a variety of pillows, please feel free to reach out to them next time you stay with us, as a good sleep is very important. Your wonderful words about our executive lounge & breakfast will definitely be shared with the team and we are proud to receive such wonderful comments. We would love to welcome you back with us in the future and hope you will choose the Hilton Frankfurt City Centre during your next trip to Frankfurt! Warm regards Jessica Ziaja Executive Assistant
Dear E5282GAianp, thank you very much for sharing your great review! We are beyond happy to read that you had such a wonderful stay with us and that our staff made your stay so comfortable and special. Especially your nice words about Tobias are highly appreciated and will definitely be shared with him. Your wonderful words are a true motivation for the entire team! Please do visit us soon again, we would love to have you back with us! Warm regards Jessica Ziaja Executive Assistant
Dear Kettering20, thank you very much for sharing your wonderful review with us! We are beyond happy to read that you had such a good stay and especially appreciate your wonderful comment about our scrambled eggs - I will definitely share this feedback with our kitchen staff. Also we would like to apologize for the two inconveniences you have experienced - and hope to welcome you back with us soon again, so you can enjoy our full service with the swimming pool open. Please feel free to reach out to me for any further booking requests, I am more than happy to assist you: jessica.ziaja@Hilton.com All the best, Jessica Ziaja Executive Assistant
Dear anfienga, thank you very much for sharing your wonderful review & nice comments with us. We are beyond happy to read that you had such a great stay with us & would love to welcome you back with us soon again! Warm regards Jessica Ziaja Executive Assistant
Dear rexalanrussell, thank you very much for sharing your wonderful review with us! We are beyond happy to hear that you had such a great stay with us & especially your nice words about rooms & executive lounge are highly appreciate. We love to receive such a positive feedback & are looking forward to welcoming you back with us whenever your next journey takes you to Frankfurt. All the best, Jessica Ziaja Executive Assistant