Sonia P(Barceló Torre de Madrid 的Your Public Relations Team)的回應
回覆日期:2018年12月4日
Dear guest, We greatly appreciate the time you spent to review your experience in our hotel, we always strive to exceed guests' expectations and your comments were a great source of motivation. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Also, we would like to thank you for your comment regarding the breakfast. Our BLikEat breakfast, is specially designed by a group of nutritionists together with our chefs. Next to that, it is indeed very crucial for us to facilitate nutrition for our vegetarian and non-vegetarian guests. We are extremely happy that all your requests were being facilitated and that you enjoyed your meals during your stay with us. We truly hope that you visit Madrid again soon, and that you will choose us again for your stay. Best regards, Your public relations team
Sonia P(Barceló Torre de Madrid 的Your Public Relations Team)的回應
回覆日期:2018年10月21日
Dear Najib, We are absolutely thrilled to read such a nice review. Thank you so much for sharing it with the rest of TripAdvisor community! Our main purpose is our guest wellbeing and providing memorable experiences to all of them, therefore, we are truly glad to know we were able to get it. We are also happy to know you enjoyed nice restaurants recommendations and our spanish gastronomy. We are looking forward to welcome you very soon! Best regards, Your Public Relations Team
Sonia P(Barceló Torre de Madrid 的Your Public Relations Team)的回應
回覆日期:2018年9月16日
Dear Tom, Thank you so much for letting us know how was your experience with us at Barceló Torre de Madrid. For us, your opinion is pretty important since our guests wellbeing is the most important purpose! We are truly glad to know you enjoyed our privileged location in the heart of the capital nearby a lot of important touristic points, the attention provided by our qualified and professional staff, as well as our comfortable and equipped rooms, specially created to provide a nice and pleasant rest to all our guests. Thank you very much for having chosen us, we are looking forward to welcome you in the near future. Kind regards, Your Public Relations Team