My name is Susana Tadeo I am the Duty Manager at AC Hotel Los Vascos by Marriott. I am writing to you as follow up the evaluation you sent back to us. Firstly, I would like to thank you of your feedback and taking the time to fill in the evaluation. Your opinion is of great importance to us. We can note in the evaluation that your stay did not be a satisfactory one at all. At AC Hotels by Marriott our aim is to provide the best possible service and We are hugely disappointed when a client is not fully satisfied. So please, accept our apologies. We will look forward to you visiting again sometime in the future and We will be able to provide you a better experience. Thank you again for your collaboration, should you need anything from our part do not hesitate to contact us. Best regards.
My name is Susana Tadeo I am the Dutty Manager at AC Hotel Los Vascos by Marriott. I am writing to you as follow up the evaluation you sent back to us, after your stay . Firstly, I would like to thank you of your feedback and taking the time to fill in the evaluation. Your opinion is of great importance to us. We are very sorry that your experience with us was not such a positive one and, on behalf of the team, We apologize profusely for any inconvenience Thanking you for your collaboration, We would like you not to hold your last stay against us and give us another chance to please you. Best regards.