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薩納托格蘭70溫泉酒店 (馬德里)
Senator Gran Via 70 Spa Hotel

1,498 則評論
排名第 196 (共 457 間) 的馬德里酒店
排名第 196 (共 457 間) 的馬德里酒店
旅客 (381)
客房及套房 (386)
泳池及海灘 (32)

詳情

地點
清潔與衛生
服務
划算度
物業設施
客房服務
餐館
有健身房的健身中心
酒吧/高級酒吧
免費高速上網 (WiFi)
Spa
乾洗服務
室內游泳池
宴會廳
會議室
會議設施
桑拿
殘障通行設施
洗衣服務
浴缸
溫水游泳池
無煙酒店
禮賓服務
精通多國語言服務人員
自助式洗衣服務
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客房特色
冷氣
小吧台
套房
無煙客房
實用貼士
酒店類型
經典
家庭式
酒店星級

位置

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100非常適合步行者
評分: 100/100
5780.5 公里內有 間餐廳
1440.5 公里內有 個景點
1,497則評論
899 張相片
34 條問答
0 則客房貼士
旅客評分
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  • 中文 (香港 [中國] )
我被安排在酒店靠近後面的一個房間里,房間的空調壞了,窗戶開向一個很小的內庭院,沒有空氣進來。當我問那位年長的禿頂男接待員時,他告訴我,如果我想換房間,就得付額外的錢。我堅持需要換房間,並讓一個維修工確認空調真的壞了之後,沒有付錢換了房間。這是什麼粗魯且沒有幫助的服務??不值4星。
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Senator-Hotels(薩納托格蘭70溫泉酒店 的Gerente)的回應
回應日期:6 天前
Dear guest, Although we sincerely regret your disappointment with your stay at our hotel, we would like to thank you for sharing your impressions. We were most concerned to read your remarks about the service you received, mostly because your comments do not reflect the usual standard of service we strive to give our guests. Nevertheless, please rest assured that your review will be shared with our head of departments for information and further revision. Please allow us to reiterate that this is certainly not the sort of experience we provide and we are sincerely sorry and apologize for all the inconvenience. We certainly look forward to serving you again and to having the opportunity to exceed your expectations. Respectfully yours, Leticia Sánchez-Seco GM Senator Gran Via Hotel
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這個酒店我認為很棒,房間里有所有你可能需要的東西,也被保持得很乾凈。但是我有一點失望的是,使用這個酒店的泳池是另一筆生意,這意味着你需要付19歐元才能入內。我想我應該不會再來住了。
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Senator-Hotels(薩納托格蘭70溫泉酒店 的Gerente)的回應
回覆日期:2018年12月20日
Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. Regarding our indoor-pool, I wish to explain that on all published websites dealing with our hotel and services our Spa is an additional charge payment. The indoor pool is part of our Spa and in order to ensure proper operation every Monday since 2006 we have carried out weekly maintenance. This information is available on our website, through travel agencies and numerous booking websites. However we truly regret the inconvenience this has caused you. The whole Senator Gran Via 70 Spa team is at your disposal and we hope you come back to visit us on another occasion. Meanwhile we will keep working to achieve all our guests enjoy their stay with us. Yours sincerely, Leticia Sánchez-Seco General Manager.
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我們的房間是很漂亮的。這裏所提供的早餐有足夠多的種類讓客人選擇。從這裏出發步行10分鐘就能到車站,這對我們來說實在是太棒了。如果你不想在酒店內吃飯,周邊是有很多地方可以讓你選擇的。
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Senator-Hotels(薩納托格蘭70溫泉酒店 的CM)的回應
回覆日期:2019年1月21日
Dear guest, First of all, we would like to thank you for your kind comments towards the establishment and the rating you gave us. It’s a pleasure for us to know that your stay at our hotel was as pleasant as you indicated. Your comment makes us feel proud of the work done on a daily basis, with the only aim of satisfying the needs of our guests. We are at your disposal at any time and we’re looking forward to welcoming you back again. Respectfully yours, Senator Gran Vía 70 Spa Hotel
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我們剛從這裏住了幾個晚上回來,位置幾乎是完美的,在格蘭大道盡頭的劇院旁邊,步行3分鐘到地鐵站,公交站就在門口,步行5-15分鐘可以到達馬德里主要廣場的所有商店。早餐非常好,選擇很豐富,如果要求的話可以有無谷蛋白餐供應。我們住在8樓後面的房間,大小很好,所有房間都有一個小陽台,並有雙重隔音窗戶,所以非常安靜。
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Senator-Hotels(薩納托格蘭70溫泉酒店 的Gerente)的回應
回覆日期:2018年11月14日
Dear guest, Thank you very much for taking the time to write such a kind review regarding your recent stay at our hotel. Your feedback is very important for us and be assured that it will be shared with our team. It is a pleasure for us to know that you had an enjoyable stay and our location has contributed positively your stay. We are looking forward to welcome you back! Yours sincerely, Leticia Sánchez-Seco GM. Senator Gran Via 70
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這家酒店很好而且很基礎的。早餐餐廳非常小而且擁擠。你只能睡覺,可以在隔壁的麵包店喝咖啡和吃麵包。 房間大小適中,但您需要要求帶陽台的房間。位置不錯,附近有好幾個品牌和商店供您購物、午餐或晚餐。我們是去那裡出差的,所以我沒有機會参觀所有的酒店設施。
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Senator-Hotels(薩納托格蘭70溫泉酒店 的Gerente)的回應
回覆日期:2018年10月29日
Dear guest, Thank you very much for posting your review regarding your stay in our hotel. We deeply regret the inconvenience with the crowded restaurant. We have an extended breakfast schedule to avoid queues, but in occasions it´s unavoidable. We are entirely at your disposal and would be delighted if you gave another opportunity to welcome you to our hotel again or to any of our Senator Hotels & Resorts establishments. Respectfully yours, Leticia Sánchez-Seco GM Senator Gran Vía Spa Hotel
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所有照片旅客客房及套房泳池及海灘用餐 家庭及遊樂區商務中心及活動室
Habitación suit
由 TripAdvisor 專門委託拍攝的專業相片薩納托格蘭70溫泉酒店
The King Size Double Room at the Senator Gran Via 70 Spa Hotel
由 TripAdvisor 專門委託拍攝的專業相片薩納托格蘭70溫泉酒店
The Family Double Room at the Senator Gran Via 70 Spa Hotel
由 TripAdvisor 專門委託拍攝的專業相片薩納托格蘭70溫泉酒店
The Double Terrace Room at the Senator Gran Via 70 Spa Hotel
由 TripAdvisor 專門委託拍攝的專業相片薩納托格蘭70溫泉酒店
The Double Terrace Room at the Senator Gran Via 70 Spa Hotel
往前往後
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How far from the hotel is the football stadium? Is it easy to get around
If you want to use subway (metro in Spanish) you can go to the nearest Plaza de España's station and there you can take the line 10 direction Hospital Infanta Sofia and get off in the 5th stop that is Santiago Bernabeu station, that also is the name of the stadium. Only one line, no changes, straight to the 5th station. An other option is to buy a excursion or tour, from the turist office inside the Madrid airport and I believe they will pick you from your hotel and include a tour inside the stadium. If you prefer to go on your own because is very easy and cheaper you can buy a Stadium tour on the stadium's ticket office itself.
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volevo sapere se vengono forniti accappatoio e ciabatte e se si possono prenotare in loco biglietti per varie visite ai musei e stadio
Accappatoi no. Per i biglietti credo di si
0 個推薦
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Buenas, Me gustaria saber si disponen de plazas de parking por favor
Hola. El hotel como tal no... pero puedes encontrar algo cerca
1 個推薦
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Se puede pagar con tarjeta de debito italiana?
Pensó di sí, anche se io non ho usato questa carta.
0 個推薦
Es obligatorio un traje de baño en la sauna o no?
Non ho usato la sauna
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往前往後
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價位
US$88 - US$256 (根據標準客房的平均房價)
別名
senator espana hotel madridsenator espana madrid
位置
西班牙馬德里自治區馬德里馬拉薩尼亞格蘭維亞Centro大學
客房數量
168
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