Dear Maria, Thank you for reviewing your stay with us. While we are pleased that you had an enjoyable stay with us, we wish your stay had completely met your expectations. We encourage guests to let us know of any issues on-site so that our team can find an immediate solution. We are always happy to assist guests in finding a room that best suits their requirements. Nevertheless, we are glad to know that our team's service, location and breakfast were to your satisfaction. We hope we have the opportunity to welcome you back soon. Kind regards, Mr Stefano Ricci, General Manager
Dear Guest, Thank you for sharing your positive feedback regarding your most recent stay. We are delighted to read that you had a pleasurable stay with us and that you enjoyed our location and comfortable rooms as well as the stunning views from your balcony. We take pride in catering to our guests’ needs the best way we can and we truly appreciate your kind words about our relaxing rooftop terrace; it is indeed a wonderful place from which to enjoy the magnificence of Archaeological Rome and the beautiful sunset. We hope that we may see you again on your next visit to Rome. Kind regards, Mr Stefano Ricci, General Manager
Dear Guest 344Blankas, the staff will be happy to read your email, same for me. It's important for us to verify your satisfaction. I will try to understand what went different from usual that evening,and I am glad to read you liked the drinks and the rooftop. We are located in the Monti District, between the Cathedral of St. Mary Major and the Colosseum. In case of need, we organize also transfer from/to airport with driver. Hope to welcome you again in Rome, and send Kind Regards Stefano Ricci