I only booked one night before arrival but in the end I stayed the whole week there. One of the coziest hotel, really. The receptions, the rooms and the breakfast are are good. Also location is really great, minutes walk away from anywhere.
Dear alinebao, Thank you so much for sharing this review with us and all the other travellers. We are so pleased to read that you had a wonderful stay here at Milu and that everything about it made your stay comfortable We completely agree with you : our location is truly convenient. We hope to host you again in Florence soon, Warm Regards, Milu Staff & Management
The location is very good and the service is great: the drinks are self-service and free. The hotel is full of literary atmosphere, people can not consciously sigh, this is the taste of Florence...
Dear zzzFoxzzz, Thank you for sharing your opinion with us. Our guests' feedback give us the opportunity to improve day by day, so your review means a lot to all of us. We are glad to know you loved our excellent location and the beautiful design with the purpose to offer comfortable and equipped spaces also accompanied by a modern and elegant design. We do hope to see you soon at Milu Hotel in Florence. Best Regards Milu Staff & Management
Dear Chester00123, We would like to thank you for posting such a nice comment regarding your last stay at Milu Hotel. We are thrilled to read that all of the services provided during your stay exceeded your expectations and a special thank goes to the kind words about the staff. We are also really glad you liked your room and we definitely agree with you: we love those rooms, too! We hope to have the pleasure of welcoming you back in a near future. Sincerely, Milu Staff & Management
Hotel_Milu（米盧酒店 的Responsabile relazioni con la clientela）的回應
回覆日期：2019年7月21日
Dear Wayne, We highly appreciate your feedback which gives us a chance to improve our customer service. It is always our pleasure to accommodate you in the room which suits all your needs. It is our mission to ensure that your stay is as comfortable as it only can be. We would be happy to welcome you back to make your next stay more rewarding. Best regards, Milu Staff & Management
Hotel_Milu（米盧酒店 的Responsabile relazioni con la clientela）的回應
回覆日期：2019年7月12日
Dear Adrienne, Thank you for the lovely review after you recent stay with us. We are glad we have managed to meet your expectations and you loved our hotel. It’s a pleasure to read these accurate details you wrote about our hotel, from the "delightful" breakfast, "wonderful comfortable" rooms. We will share your lovely words with all the team. Kindest regards, Milu Staff & Management
Dear,
I suggest you to ask for a quiet room and we will accomodate you in the best way possible.
We have Superior Single and Superior Double rooms that are in the back and don't face the main street.
We hope to see you soon!
Milu Staff & Management
