Salvatore Vittorio Galentino（羅科福爾蒂酒店薩沃伊 的Guest Services / Front Office）的回應
回覆日期：2020年8月27日
Dear Chloe, Thank you very much for your lovely review. We are delighted you enjoyed our very central location as well as our Front Office and Housekeeping services. We are reopening our doors on the 3rd of September and we are very much looking forward to welcoming you back to Florence in the near future. Kind regards, Salvatore-Vittorio Galentino
Dear Jshoesj, Thank you very much for your lovely review. We are delighted you enjoyed our central location as well as our Irene Restaurant. I have shared your kind words with the whole team who joins me in thanking you. We all look forward to welcoming you back the next time you are in Tuscany, Kind regards, Salvatore-Vittorio Galentino
Dear Mr Rich, Grazie mille for your recent stay with us and for your kind words. We are very lucky indeed to be in such a great location , with the magnificent Piazza della Repubblica and the Duomo just a few steps away. After the recent refurbishment we are able to offer more luxurious and comfortable accommodations therefore we are very pelased you found your room to be "light and fresh". Moreover, our Irene Restaurant provides our guests with delicious food and we are very proud you rate it "one of the best you have ever seen". I have shared your lovely comments with the whole team. We are very glad you had an excellent stay and we all look forward to your next visit, Kind regards, Salvatore-Vittorio Galentino
Dear Mr Andrew, Grazie mille for your wonderful review. We are absolutely thrilled you had a "sensational stay" with us. It is a great pleasure for us to read you enjoyed the new decor , our "excellent" Irene Restaurant and our "helpful" staff. We would be delighted to welcome you again soon as a guest in our house and in Florence. Kind regards, Salvatore-Vittorio Galentino
Dear Farid 464, Allow me to thank you very much for your recent stay and for your kind words. We are thrilled to read you had an excellent experience here in Florence. After the recent renovation works, we are very pleased to read your room was "spacious" and confortable and the service provided "great". All the public areas are new therefore we are very gald you took advantage of the gym and the Irene Restaurant terrace. Looking forward to welcoming you back the next time you visit Tuscany, Kind regards, Salvatore
Dear Floridaminnie,
Yes , I am glad to confirm we have cold air conditionig in our rooms as well as in our public areas.
Kind regards,
Salvatore-Vittorio Galentino
Dear Guest,
Thank you for your enquiry.
We use a private car park near the hotel. The cost is 49.50 Euros per night. You can drive directly to the hotel's main entrance and we will do the rest.
Kind regards,
Salvatore-Vittorio Galentino
Front Office Manager
Dear Guest,
Thank you for your interest in the Hotel Savoy.
We guarantee double sinks and walk in showers only in our suites. Other categories might also have the same features ( starting from Classic Doubles to Deluxe Doubles) but are available only upon request and subject to availability.
Kind regards,
Salvatore-Vittorio Galentino
Front Office Manager
Dear Guest,
Thank you for your enquiry.
After the renovation works all the rooms have double glazing.
Kind regards,
Salvatore-Vittorio Galentino
Front Office Manager
