Thank you very much for such a positive feedback. Me and my team were pleased to see that you scored us a 4 out of 5. It's feedback like this which helps us to better our service offering towards our guests. I will pass on your comments to all our team members. We look forward to welcoming you back to our hotel. Kind regards, Akshay Acharekar Operations Manager
Thank you for taking the time to relay your comments regarding our property during your recent stay. I was disappointed to see you have scored us a 3 out of 5 which is much lower than what we usually get. Please accept my sincerest apologies for falling short of your expectations on some aspects of your stay i.e. food quality and the noisy air con unit / heater. Thank you for your positive comments about our team. Your review will be used to reconsider improvements needed and I hope that you can give us a chance to show what we have done. We look forward to welcoming you back to our hotel. Kind regards, Akshay Acharekar Operations Manager
Thank you very much for such a positive feedback. Me and my team were pleased to see that you scored us a 4 out of 5. It's feedback like this which helps us to better our service offering towards our guests. Apologies for the location of your room i.e. it was a bit too far from the Car Park. When you book in next time please let us know and we will allocate you a room near to our Reception. We look forward to welcoming you back to our hotel. Kind regards, Akshay Acharekar Operations Manager
Thank you very much for such a positive feedback. Me and my team were pleased to see that you scored us a 5 out of 5 and that you received / friendly service from us. It's feedback like this which helps us to better our service offering towards our guests. We look forward to welcoming you back to our hotel. Kind regards, Akshay Acharekar Operations Manager