Good afternoon, thanks a lot for your review. Hotel stars are not received from people thinking or hotel ideas. Are received based on services that hotel offers, that sometime people don't use or don't know about them, but compulsory for us. For sure we have different style of rooms, Liberty style and modern style, people should see the website and give a mail to ask which rooms they will get ( depending on which operator or website you are using to book ). We serve a snack lunch at the bar from 12.30 to 14.00, every day. Sorry but I have doubts that people don't know what means an italian and excellent food what our Chef cooks every day.
Good afternoon, thanks for your review ! We noticed this problem of english channel and we are working on them. They changed satelite position of a bit and we are getting trouble of receiving all channels Thanks and see you again !
Good afternoon, I am sorry to read this review, we have different kind of room, and when a group book a same standard of rooms, sometime we give upgrade when we are full. In your occasion was not possible to give new rooms to everyone. We change toewls daily if people put them on the floor, if you hang them like when you arrive, we realize that you don't need a change. Have a nice day