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阿德萊德希爾頓酒店 (阿德雷德)
Hilton Adelaide

2,748 則評論
排名第 25 (共 58 間) 的阿德雷德酒店
旅客 (820)
客房及套房 (94)
用餐 (84)

詳情

阿德雷德第 25 間酒店 ,共 58 間
地點
清潔與衛生
服務
划算度
物業設施
游泳池
餐館
有健身房的健身中心
客房服務
免費互聯網
酒吧/高級酒吧
乾洗服務
付費無線網路
付費網際網路
供應早餐
公用無線網路
宴會廳
戶外游泳池
提供上網服務的商務中心
會議室
會議設施
機場接送
殘障通行設施
洗衣服務
溫水游泳池
無煙酒店
禮賓服務
精通多國語言服務人員
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客房特色
冷氣
客房內冰箱
小吧台
套房
無煙客房
無障礙客房
實用貼士
酒店星級
酒店類型
麗景
商務
酒店連結
瀏覽酒店網站
酒店優惠方案
2,748則評論
21 條問答
0 則客房貼士
旅客評分
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一年中的時間
旅客類型
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已選篩選條件
  • 篩選條件
  • 中文 (香港 [中國] )
我們三月底時在這住了一個星期。我的妻子發生了意外,需要坐輪椅。有一個輪椅就是我們在酒店居住期間,酒店提供的,而且酒店的工作人員提供了很多幫助。我們認為Roxanne做得太好了,已經超出了他的工作範圍,每當看到我們需要幫助時他都會出現,休息室的Peter也確保滿足我們想要的一切。我們將在2020年再次入住這裏!
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RupertHallam(阿德萊德希爾頓酒店 的General Manager)的回應
回覆日期:2019年4月25日
Dear Ian R, I appreciate your positive review regarding your recent stay at Hilton Adelaide. I am sorry that your wife was injured during your stay and I hope she is recovering well. I am so pleased that Roxanne and Peter were helpful in making your stay more comfortable and I will certainly share your feedback with them. I look forward to welcoming you back again next year. Yours sincerely, Rupert Hallam General Manager Hilton Adelaide
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真的是太可怕了。床的中間都陷下去了。房間很臟。工作人員很粗魯。床上沒有經過整理,只是隨意鋪了一下。浴室的淋浴器上還有之前的客人留下的粉和牙膏。房間很舊。樓下休息室的所有椅子都過時了,坐着很不舒服。除了這裏的位置不錯以外,這個地方真是一無是處。不會再回來了,也不會推薦這裏
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RupertHallam(阿德萊德希爾頓酒店 的General Manager)的回應
回覆日期:2019年4月21日
Dear ochre101, I appreciate your feedback. I am pleased that you enjoyed the convenient location of the hotel, however, I was disappointed that you were not happy with your stay. The bedding is Hilton standard and we usually get positive feedback regarding the comfort. I apologise that you found the service unsatisfactory. This is not the standard that we strive to achieve. We have carried out some large renovations to the guest areas over the last couple of years including the Collins Bar, Lobby Lounge, Restaurant and the gymnasium. I was disappointed that you were not pleased with the changes made. I do hope you will afford us the opportunity to welcome you back again one day for a more positive experience. Yours sincerely, Rupert Hallam General Manager Hilton Adelaide
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上周,我和我的家人們在這裏住了4晚(2個房間)。房間還不錯——雖有點過時,但很乾凈。早餐棒極了。有兩名工作人員非常出色。艾瑪是負責酒店預訂的,伊恩是在早餐櫃檯。我們感謝他們的專業精神和友好的服務。由於一些賬務方面的事宜要理清,退房手續稍微有些麻煩。總的來說,這是一次不錯的經歷。我們通常是住在斯坦福德。給希爾頓酒店的代客泊車服務和整體住宿體驗好評。
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RupertHallam(阿德萊德希爾頓酒店 的General Manager)的回應
回覆日期:2019年4月9日
Dear David255057, I appreciate your comments regarding your recent stay with your family. I am delighted that you enjoyed the breakfast buffet in Coal Cellar + Grill and I am so pleased that you were happy with the standard of service you received particularly from Emma and Ian. We do have a great team that go above and beyond and I am pleased you experienced this during your stay. I apologise that your check-out experience wasn't as easy as you had expected however I am pleased this was resolved to your satisfaction. I hope to welcome you back again in the future. Yours sincerely, Rupert Hallam General Manager Hilton Adelaide
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我是為了短暫出差定了這家酒店。大廳看起來很棒,有寬敞的公共區域而且很摩登。但是一進房間就不同了。房間很基本,有點像快捷酒店,很乾凈但是對於商務住宿來說不怎麼舒服。充電口電很微弱,所以充電很讓我頭疼。我們那天定了客房服務,送來的漢堡很淡然無味,肉根本沒入味。而且這裏沒有免費的Wi-fi,這都2019年了,非會員的客人居然沒有免費Wi-Fi可以用,太不方便了。阿德萊德是個很贊的城市,但這家酒店太過時了。
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RupertHallam(阿德萊德希爾頓酒店 的General Manager)的回應
回覆日期:2019年3月27日
Dear jamesmR9262HM, Thank you for your time and I appreciate your feedback. We have made some large improvements to the hotel and I am pleased that you like the updated Lobby Lounge and Restaurant areas. We do have further projects in the planning stages which will improve the guest areas over time. I did note your comments regarding the Room Service you received. This is certainly not the standard that I would expect you to receive and I sincerely apologise that you found the burger tasteless. I will share your comments with the Executive Chef to ensure we are providing a high standard at all times. We do offer complimentary WiFi in the public areas of the hotel however there is a charge from the guest rooms unless you are a Hilton Honors member. It is free to join and can be done on-line. I apologise for the inconvenience. I do hope we will have the opportunity to welcome you back again in the future. Yours sincerely, Rupert Hallam General Manager Hilton Adelaide
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每晚294美元(不含早餐),我想要的不止這些。沒有咖啡機,房間相當簡陋。我認為希爾頓酒店沒有達到顧客的期望。我把這家酒店與其他主要城市的酒店進行了比較,而不是與阿德萊德的其他酒店進行比較,也許不公平,但其他城市的酒店提供更涼爽、更現代、服務更好、價格更低的房間。好的方面是,浴室光線充足,有足夠的儲物空間,鏡子很大。不會再來了,錢花得並不值得。
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RupertHallam(阿德萊德希爾頓酒店 的General Manager)的回應
回覆日期:2019年2月24日
Dear fanfandango, I appreciate you passing on your comments regarding your recent stay. I am pleased that you were happy with the standard of the bathroom however I did note your disappointment with the room in general. We are in the process of some improvements to the guest areas of the hotel with the completion of a new Bar, Restaurant, Lobby Lounge and more recently a new gymnasium on the pool deck. Further projects are in the planning stages and we will continue to modernise the space over time. I do hope to have the opportunity to welcome you back in the future to enjoy the upgrades. Yours sincerely, Rupert Hallam General Manager Hilton Adelaide
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往前
價位
US$96 - US$194 (根據標準客房的平均房價)
別名
hilton adelaide hotel adelaidehilton international adelaideadelaide hilton international
位置
澳洲南澳大利亞省Greater Adelaide阿德雷德
客房數量
374
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