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墨爾本希爾頓南碼頭
Pan Pacific Melbourne

4,411 則評論
排名第 20 (共 164 間) 的墨爾本酒店
旅客 (1655)
360
全景 (4)
視頻 (2)
卓越獎

詳情

墨爾本第 20 間酒店 ,共 164 間
地點
清潔與衛生
服務
划算度
卓越獎
物業設施
有健身房的健身中心
客房服務
餐館
酒吧/高級酒吧
免費互聯網
乾洗服務
付費無線網路
付費網際網路
供應早餐
公用無線網路
宴會廳
會議室
會議設施
殘障通行設施
洗衣服務
無煙酒店
禮賓服務
精通多國語言服務人員
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客房特色
冷氣
客房內冰箱
小吧台
套房
家庭房
無煙客房
無障礙客房
實用貼士
酒店星級
酒店類型
河景
麗景
酒店連結
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特別優惠:套裝優惠
酒店優惠方案
4,410則評論
45 條問答
0 則客房貼士
旅客評分
  • 2,672
  • 1,275
  • 299
  • 109
  • 56
一年中的時間
旅客類型
語言
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已選篩選條件
  • 篩選條件
  • 中文 (香港 [中國] )
最近,我和太太第一次來到澳大利亞,去了墨爾本。這家酒店棒極了,位置極好,去城市裡的主要景點非常方便。酒店工作人員十分出色,極為親切友好、彬彬有禮,在此要特別感謝前台的傑西卡和禮賓部的托比。很棒的體驗!!!令人愉快的酒店。
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與 Pan Pacific Hotels Group 合作收集的評論
Craig B(墨爾本希爾頓南碼頭 的General Manager)的回應
回覆日期:2019年5月19日
Dear James, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to Jessica, Toby and the team. We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops, CBD and the entertainment precinct, and I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne
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我們通過在線旅遊公司Expedia預訂了這家酒店.但是令人費解的是,請注意這家酒店不是希爾頓酒店。我們早上很早就到了,但9點鐘才到房間。從房間里可以看到城市的景色——雅拉河和河上的幾座橋。房間的布局有些獨特,從床上可以直接看到浴室。我在早餐自助餐上發現了一個有趣的噱頭:“可以自己做新鮮果汁。”
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Craig B(墨爾本希爾頓南碼頭 的General Manager)的回應
回覆日期:2019年5月19日
Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne
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到了旅程的最後三天,選擇了這間Pan Pacific酒店,因為位置就在DFO South Wharf旁邊方便shopping, 而且河邊有很多不同種類食肆非常方便。 Check in 時,酒店員工非常有禮貌,入住手續亦很快辦好。這次選擇了家庭房,房間非常大。 好驚喜Gym room竟然是二十四小時,但無泳池少少失望。 酒店自助泊車要泊去DFO, 都不算遠,酒店會提供50% coupon, 24小時泊車最高AUD48, 折合AUD24, 但只得一入一出。每次出入都要按DFO停車場費用計算再折,所以泊二十四小時是最平易。如果要付現金, 記得要響Pay
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Craig B(墨爾本希爾頓南碼頭 的General Manager)的回應
回應日期:5 週前
Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne and I apologise for not writing back to you earlier. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to DFO and close to the entertainment precinct, and I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne
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+1
入住兩晚,結論如下 壞處 停車塲,需泊對面CFO ,24小時$48,酒店櫃台取半價卡($24)。但只可一入一出。 酒店正門旁,有便利商店,但價錢就貴了點。 酒店前枱展示優惠,父母付費用膳帶同12歳以下之兒童可享免費㨂選兒童餐牌內食品。 4月22晚,餐廳説此優惠已完結,但我當日晚上7時仍見到此優惠顯示於酒店前枱。 房間內只提供沐浴液及洗護護液,並冇牙刷牙膏提供。 電視免費頻道太少 門外掛上勿打擾牌,未到退房時間仍然有人員按門鈴。 退房時間早上11時,早了點 好處 3分鐘到CFO,10-15分鐘到賭場
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Craig B(墨爾本希爾頓南碼頭 的General Manager)的回應
回應日期:5 週前
Thank you very much for posting your feedback on your recent stay at Pan Pacific Melbourne and I apologise for not writing back to you earlier. As part of the Pan Pacific brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were happy with our service. We are indeed superbly located next to DFO and I am very pleased you find it extremely convenient. However, I have noted your comments on the kids eat free promotion and our housekeeping staff disturbed you prior to the checkout time. We sincerely regret the inconvenience and disappointment caused. I would like to assure you this is not the typical guest experience that we deliver. Please be assured our management team are addressing your comments to prevent any such repetition in the future for our guests’ best interest and to ensure that our guests' experience is of the quality that is expected of the Pan Pacific brand. I greatly appreciate your feedback. Your views enable us to monitor our guests' needs and expectations and help us evaluate the standard of our services and facilities. Once again, please accept our deepest regret. We do hope we will have the pleasure of welcoming you and your family back in the not too distant future to experience the five star standard we pride ourselves on. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne
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這家酒店被低估了。這是會議中心旗下的一家中等規模的酒店,靠近亞拉河,保證讓您享受輕鬆的住宿。 我住的標準房間寬敞,舒適,隔音效果很好。 特大號床柔軟舒適。早餐品種豐富,除此之外,無論是新鮮水果,還是純正的濃咖啡,抑或是手工雞蛋卷,都能符合你的口味。毫無疑問,這家酒店是一個值得推薦的墨爾本住宿地點。
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CraigB3852(墨爾本希爾頓南碼頭 的General Manager)的回應
回覆日期:2019年5月2日
Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. We all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne
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往前
價位
US$151 - US$338 (根據標準客房的平均房價)
別名
hilton melbourne south wharf hotel melbourne
位置
澳洲維多利亞省墨爾本
客房數量
396
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