HI Michelle Thank you very much for the amazing 5 star review and so pleased the team here at the hotel are looking after you so well. We look forward to welcoming you back soon. Regards Carl Forrest General Manager
Dear mbleski Thank you very much for the amazing 5 star review and thank you for recognising the staff who so an amazing job!!! regards Carl Forrest General Manager
Dear 817rosam Thank you for your review and appreciate your comments. The linen and towelling is cleaned in a state of the art laundry with ISO accreditation. I will however do some checking based on your feedback. The hotel is undergoing many enhancements which we look to be sharing with you and these include our conference spaces, rooms where the bedding has been replaced and eventually the lobby space. It has been great to tick a few major accomplishments off such as the replacement of our guest lifts. Once again your feedback is greatly appreciated. Regards Carl Forrest General Manager
Dear Catcod Thank you for the amazing 5 star review on the hotel. and appreciated you pointing out the items that didn't work in your room. These have been fixed and I worry for the inconvenience. Regards Carl Forrest General Manager
Dear Emma Thank you so much for your amazing review on our staff and feedback. We have addressed those little things you experienced in your room. Let us know on your next stay your room preference and we look forward to welcoming you back. Regards Carl Forrest General Manager