Dear drose718487, Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Radisson, I wish to extend my apologies for the concerns you shared about your experience at this hotel. I have addressed the steam room and room furnishings with our Maintenance team and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Kind regards, Justin Phillips General Manager
Dear Wayneskier69, Thank you for taking the time to write a review of Radisson on Flagstaff Gardens, we are pleased to hear that you enjoy staying with us, we are always happy to take any preferences on board to ensure your stay is more comfortable. We look forward to welcoming you back to the Radisson on Flagstaff Gardens in the near future. Kind regards, Justin Phillips General Manager
Dear Quest35022387096, Thank you for taking the time to write a review of Radisson on Flagstaff Gardens, we are pleased to hear that you enjoyed your stay. Thank you for your kind words about our service, and we are happy to hear that you like our rooftop jacuzzi and the food from HQ's restaurant. We will share this feedback with our team. We look forward to welcoming you back to the Radisson on Flagstaff Gardens in the near future. Kind regards, Justin Phillips General Manager
Dear Safari45216294212, Thank you for taking the time to review your Radisson on Flagstaff Gardens experience and share your thoughts. I do believe my Front Office Manager has attempted to make contact with you but has been unsuccessful. If you could please make contact with the hotel at your convenience and ask for our Front Office Manager. It is always our goal to ensure each and every guest experience is an exceptional one for all the right reasons and I am sorry to read that we fell short of this goal. I appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. On behalf of our entire team at Radisson I thank you for your business and look forward to seeing you again when your travels bring you back to the area. Kind regards, Justin Phillips General Manager
Dear Stuart W, Thank you for taking the time to review your Radisson on Flagstaff Gardens experience and share your thoughts. I am thrilled to see that you enjoyed your overnight stay at the hotel. I greatly appreciate your feedback and kind words in relation to the level of service offered. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I’m sure the team will be delighted to know we met that service goal. On behalf of our entire team at Radisson I thank you for your business and look forward to welcoming you back in the near future for another memorable stay! Kind regards, Justin Phillips General Manager