CrownHotelsManager(皇冠長廊酒店 的Executive General Manager)的回應
回覆日期:2019年9月26日
Dear wat2w, Thank you for taking the time to share your review on TripAdvisor. I am so pleased to hear that your stay with us was so positive and that you enjoyed your room service experience. We look forward to welcoming you back again soon. Sincerely, Shaun D’Cruz Executive General Manager Crown Hotels Melbourne
CrownHotelsManager(皇冠長廊酒店 的Executive General Manager)的回應
回覆日期:2019年9月26日
Dear Hinanospider, Thank you for your review following your recent stay. You have raised several concerning points which I have addressed with our management team and shared with the Restaurant Manager. I hope to have the opportunity to welcome you back in the near future to reinstate your confidence in our hotel. Sincerely, Shaun D’Cruz Executive General Manager Crown Hotels Melbourne
CrownHotelsManager(皇冠長廊酒店 的Executive General Manager)的回應
回覆日期:2019年9月26日
Dear Millynsue, Thank you for your excellent review. We pride ourselves on our friendly and welcoming service, and I was delighted to hear that my team demonstrated this throughout your stay. I will be sure to forward your kind comments to my colleagues and appreciate you taking the time to share your feedback on TripAdvisor. We look forward to welcoming you back again soon. Sincerely, Shaun D’Cruz Executive General Manager Crown Hotels Melbourne
CrownHotelsManager(皇冠長廊酒店 的Executive General Manager)的回應
回覆日期:2019年9月26日
Dear Sue A, Thank you for your five-star review. I was absolutely delighted to hear that you had such a positive experience at Crown Promenade Melbourne. I look forward to welcoming you back again soon. Sincerely, Shaun D’Cruz Executive General Manager Crown Hotels Melbourne