Dear NorthSeaHarbor, A warm hello to you and yours and thank you both for joining us. We were delighted to welcome you and it pleases us to learn that the rooftop views captivated your attention. In reading through your review it seems as though you experienced a few inconsistencies during your stay and we hope you can again accept our sincerest of apologies. This is certainly not reflective of the moments we wish to create and we are humbled to know that you will one day join us again so that we can provide you with a more authentic Watergate experience. If I may assist in planning your return, I invite you to be in touch. Warm Regards, Pascal Forotti Managing Director
Dear donnamg, Learning that our Watergate colleagues made you feel so at home brings a smile to our face and we thank you for sharing the wonderful feedback. It was a joy to have you settle in with us and on behalf of all of us, we look forward to spoiling you again, hopefully, one day soon. Warm Regards, Pascal Forotti Managing Director
Dear lawone10, We are humbled to find your review and we thank you for taking the time to share your accolades. As you discovered, there is no better way to close the day than with rooftop cocktails at Top of the Gate and we are thrilled that the sunset experience left such a lasting impression. On behalf of all of us, the pleasure was ours and we invite you to join us again just as soon as you can. Yours in Hospitality, Pascal Forotti Managing Director
Dear Penelopewentworth, What a story! We are thrilled to learn that you enjoyed nearly every experience possible within our urban resort, from a tour of the “Scandal Room” to an afternoon at Argentta Spa, and of course, sunset cocktails at Top of the Gate. It warms us to find that each experience was as enjoyed as much as the last and that our Watergate colleagues stole your heart with their genuine hospitality. On behalf of Garnett, Ahmed and the rest of our Watergate team, please know that the pleasure was ours and we look forward to providing another perfect experience the next time you make yourselves at home. Until then. Warm Regards, Pascal Forotti Managing Director
Dear MitcherH, Greetings to you and your wife. It was a pleasure to welcome you both and we thank you for investing the time to share your thoughtful and thorough review. We are thrilled to read that members of our team impressed at every turn and we wanted you to know that your comments were celebrated at our morning meeting. We hope your camera was put to use in capturing some photos of the sweeping views and if so, we invite you to share one or two online should you wish (#gategoer). On behalf of our colleagues at Argentta Spa, The Next Whisky Bar, Kingbird Restaurant and of course the hotel, the pleasure was ours and we look forward to you visiting again one day soon. Warm Regards, Pascal Forotti Managing Director