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黃金海岸凱賓斯基飯店 (阿克拉)
Kempinski Hotel Gold Coast City

729 則評論
排名第 1 (共 117 間) 的阿克拉酒店
旅客 (356)
客房及套房 (59)
視頻 (3)
卓越獎

詳情

阿克拉第 1 間酒店 ,共 117 間
地點
清潔與衛生
服務
划算度
卓越獎
物業設施
游泳池
免費泊車
酒吧/高級酒吧
餐館
有健身房的健身中心
客房服務
Spa
附早餐
乾洗服務
付費無線網路
供應早餐
公用無線網路
宴會廳
戶外游泳池
托嬰服務
接駁車服務
提供上網服務的商務中心
會議室
會議設施
機場接送
殘障通行設施
洗衣服務
禮賓服務
精通多國語言服務人員
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客房特色
冷氣
小吧台
套房
家庭房
無煙客房
無障礙客房
實用貼士
酒店星級
酒店類型
核心位置
迷人
酒店連結
瀏覽酒店網站
特別優惠:套裝優惠
酒店優惠方案
729則評論
8 條問答
0 則客房貼士
旅客評分
  • 512
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  • 35
  • 23
  • 13
一年中的時間
旅客類型
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已選篩選條件
  • 篩選條件
  • 中文 (香港 [中國] )
非常棒的一下體驗,從來沒有想過能在非洲感受到家的感覺。 這裏的人熱情又友好。 食物雖然一般,但是也別有一番滋味。
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KempinskiHotelAccra(黃金海岸凱賓斯基飯店 的General Manager)的回應
回應日期:1 週前
Dear Guest, Thank you for taking the time to share your rating following your visit to the hotel. We thank you for your patronage. It was a pleasure for us to be at your service and we look forward to welcoming you back in the very near future. Sincerely, Manish Nambiar General Manager
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我們的會議已經進行了三天了,我們在這家酒店住了五天。每個人都很有禮貌,謙遜而專業。他們總是試圖讓你微笑。吉弗蒂和約瑟夫這兩個人每天都給我整理房間。他們很用心,讓我有家的感覺。總是在走廊里,隨時準備幫忙。非常感謝夥計們。繼續做好工作吧。
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KempinskiHotelAccra(黃金海岸凱賓斯基飯店 的General Manager)的回應
回應日期:3 週前
Dear Warren S., It was a pleasure to have you at Kempinski Hotel Gold Coast City, which we are happy to read that you felt at home during your visit and we thank you for sharing your experience on Tripadvisor. We are delighted to read your review and that the team welcomed you with smiles and ensured that you have an enjoyable and a comfortable stay with us Your generous mention of our service being wonderful inspires us to do even better. I have shared your compliments with our team especially, Gifty and Joseph and they are happy to note that their efforts have been recognized by you. Thank you once again for your positive review. The team and I, eagerly await your return very soon. With best regards, Manish Nambiar General Manager
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超棒! 是很棒的選擇,很乾凈,沒蚊蟲。非洲超棒的選擇啊,來開會住的很舒服。距離海邊很近,早餐豐盛好吃。蜂蜜自然原味。就是價格還挺貴的,服務員人也很好。Hannah服務很好。This is a wonderful hotel in Accra and the best choice. I really enjoy my stay thanks to my best friend Hannah. She did a really good house clearing for me! Wish I come back again.
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KempinskiHotelAccra(黃金海岸凱賓斯基飯店 的General Manager)的回應
回應日期:4 週前
Dear Guest, It was an absolute pleasure to welcome you to Kempinski Hotel Gold Coast City. Thank you for taking the time to write a kind review of your stay. I am delighted to hear that you were impressed with the property and the service. We continuously strive to offer the best accommodation and hospitality in Accra, and we appreciate the feedback of guests such as yourself. I will be glad to pass your kind words on to the rest of my team. We hope to have the pleasure of welcoming you back to the hotel soon. Best Regards, Manish Nambiar General Manager
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母親節那天,我和一個朋友帶着我們的嬰兒來這裏品嘗周日自助餐。進門時,我們得到了贈送的禮品袋和雞尾酒。工作人員非常細心,對孩子們也很友好,他們馬上提供了高腳椅和一個存放嬰兒車的地方。特別要感謝餐廳經理和女服務員麗塔,是她們讓寶寶們的用餐體驗變得更加愉快。食物很特別,提供新鮮的大陸和當地的各種菜肴。他們的服務在任何時候都非常專業,我們將在幾周內再來這裏。
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KempinskiHotelAccra(黃金海岸凱賓斯基飯店 的General Manager)的回應
回覆日期:2019年5月20日
Dear Guest, It was a pleasure to have you stay at Kempinski Hotel Gold Coast City and thank you for posting a review of your experience on TripAdvisor. We are very very happy to read your review and to note that you had a memorable visit to Kempinski Hotel Gold Coast City on the Mother's Day occasion. Our team is empowered to take initiatives to look after our guests and they enjoy doing this. Your generous appreciation will encourage them to continue creating experiences for our guests. Thank you once again for your generous feedback and for always choosing to stay at Kempinski Gold Coast City, Accra. The team and I, look forward to the pleasure of welcoming you back to your home in the not too distant future. Best Regards, Manish Nambiar General Manager
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漂亮的房間,遊泳池,所有餐廳的美食——遺憾的是,水療中心在2018年3月沒有開放。4個人住了一個星期。我從來沒有收到過我的會員卡——就像前台承諾的那樣。這就是少了一顆星的原因。
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KempinskiHotelAccra(黃金海岸凱賓斯基飯店 的General Manager)的回應
回覆日期:2019年5月8日
Dear Dyk1, Thank you for taking the time to convey your comments and for choosing our hotel as your accommodation choice. While I am happy to read that you appreciated our pool facility and restaurants, we appreciate you bringing to our attention your experience with the reception regarding the loyalty card. Please be assured that the feedback is being looked into and appropriate action taken to prevent any guests from having similar experiences in the future. It is only from feedback of valued guests such as yourself that we are able to identify any lacunae in our service levels as we persist in our journey towards continuous improvement. It has been a pleasure for us to be at your service and we look forward to welcoming you again soon. Warm regards, Manish Nambiar - General Manager.
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往前
價位
US$279 - US$478 (根據標準客房的平均房價)
位置
迦納大阿克拉省阿克拉
客房數量
269
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