Dear Culture24336555235, Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you had an enjoyable experience during your stay in Bangkok and that the hotel’s location and easy access to public transport made it convenient for you to explore the city. We are especially grateful for your kind words about Khun Grape and her helpfulness during your stay. Her dedication to providing excellent service, along with her ability to communicate fluently in Chinese, is truly appreciated. We will be sure to pass along your compliments to her. We’re so glad you enjoyed our modern rooms and the stunning night views of Bangkok. We look forward to welcoming you back for another memorable stay soon! Warm regards, Patrick Both General Manager
Very stylish hotel with good location. Min staff showed us to the room. She is so nice and kind. And the welcome drink is delicious:) room is clean and cosy. And hotel also got all there useful info in Mandarin. 酒店非常有设计感,位置也很好。各种设施服务完善并配有纸质中文讲解。staff Min带我们去了房间,非常可爱的一个女孩,也非常专业。
Dear DayTrip60647275626, Thank you for your kind review! We’re delighted to hear that you enjoyed our stylish design, convenient location, and welcoming atmosphere. It’s wonderful to know that Min provided such a warm and professional introduction to your stay – she will be thrilled to hear your kind words! We’re also glad you liked the welcome drink and found the room clean and cozy. Providing Mandarin information for our guests is one way we strive to ensure everyone feels at home, and we’re happy you found it helpful. Thank you once again for your thoughtful feedback. We hope to have the pleasure of welcoming you back soon for another memorable experience! Warm regards, Patrick Both General Manager
Dear RoyWu123, Thank you for your wonderful review! We are delighted to hear that you had such a fantastic stay at Kimpton Maa-Lai Bangkok. It's great to know that Aim made a positive impression with her warm welcome and efficient service during check-in. We're also pleased that you enjoyed our breakfast and evening social hour, especially at Bar Yard with its amazing views and great selection of drinks. Your kind words about Loic, Lisa, and Grape are greatly appreciated, and we’ll be sure to share your feedback with them. It would be our pleasure to welcome you back to Kimpton Maa-Lai Bangkok whenever you visit Bangkok again. Thank you for recommending our hotel, and we look forward to your next stay! Warm regards, Patrick Both General Manager
Dear A2986CDyanl, Thank you for choosing Kimpton Maa-Lai Bangkok for your stay and for sharing such a glowing review! We’re delighted to hear that your second experience with us felt relaxing and natural, just like an urban resort. Your kind words about our front desk team, especially Grape, are truly appreciated. We’re fortunate to have her as part of our team, and it’s wonderful to know that her exceptional service and charming personality made such a significant impact on your stay. Your high praise inspires us to continue delivering unforgettable experiences for our guests. We look forward to welcoming you back to Kimpton Maa-Lai Bangkok for another perfect stay! Warm regards, Patrick Both General Manager
Dear Pioneer38820073086, Thank you so much for your amazing feedback! We’re delighted to hear that you and your family had such a wonderful experience at Kimpton Maa-Lai Bangkok. It’s especially heartwarming to know that our front desk staff, Grape, made a positive impression with her exceptional service and fluency in Chinese. We’re thrilled that she was able to accommodate your needs, including setting up a children's table and chair and providing a cute monkey plush toy for your little one. Our team strives to create a comfortable and welcoming environment for all our guests, and it’s great to hear we succeeded. We’re also glad you enjoyed the hotel’s modern design and relaxing atmosphere, along with the rooftop sunset views and live jazz music in the lobby. Your recommendation means the world to us, and we can’t wait to welcome you and your friends back on your next visit to Bangkok. Thank you for choosing us and for your kind words about our service! Warm regards, Patrick Both General Manager