Dear Xiong X, Thank you for your dedication to a better Pan Pacific Hanoi! We are so glad you found things you loved at our beautiful hotel in the clouds: the very convenient location, the unique and beautiful scenery but also our great facilities, especially mentioning the Summit bar. Day or night, looking at Hanoi skyline and endless thread of traffic is something we never get tired of in Hanoi. It is such feedback as yours that encourages us to strive forward for your fulfilling experiences. My team and I appreciate your feedback and look forward to welcoming you back very soon. Sincerely Yours, Christoph Strahm General Manager Pan Pacific Hanoi
Just spent Christmas holiday in Hanoi, we are so grateful that chose Pan Pacific as our destination of this little vacation. The hotel is located in front of the west lake which allows you to enjoy the best view especially on the 20th floor sky bar, room is cozy and the bed is super comfortable, breakfast is in 1st floor with varies options, I ate pho every day!! Everyone we met in the hotel is friendly and welcoming, thanks to the General Manager Andrew Kim for leading such a professional team! We will definitely come back! 河内最好的酒店 楼顶酒吧夜景超赞 早餐种类也很多 韩式日式还有pho都不错 煎蛋station的厨师超友好 酒店楼下就有各种便利店 旁边就是西湖 可以散步
Dear CCCCCY, We are delighted to read of your great feedback and grateful that you shared your experience here. Thank you for recommending our hotel so vividly. Hopefully we will have the opportunity to welcome you back soon. Sincerely, Andrew Kim General Manager Pan Pacific Hanoi
Dear ritikajaiswal, We are delighted to read of your great feedback and grateful that you shared your experience here. Thank you for recommending our hotel so vividly. Hopefully we will have the opportunity to welcome you back soon. Sincerely, Andrew Kim General Manager Pan Pacific Hanoi
Dear Aliciatky, Thank you very much for taking the time to share your review. It is such our honor to host you and your hubby on this special occasion. I am thrilled to hear that you have had a memorable experience, and our Associates, especially Jason has made good impression on you. We now look forward to your return in December. Yours sincerely, Andrew Kim General Manager Pan Pacific Hanoi
Dear hquynh, Thank you for taking the time to submit feedback regarding The Summit Argentinian BBQ. I am very saddened to hear about your blemished experience on this particular occasion, please allow me to express my sincere apologies. We hope this experience does not impair your confidence and may we have the opportunity to serve you again in the future to show you the renowned service and food that our Bar is normally famous for. Thank you again for your comments and if I may be of any further assistance please feel free to contact me directly at andrew.kim@panpacific.com. Sincerely, Andrew Kim General Manager Pan Pacific Hanoi
