Fairmont Ambassador Seoul(Fairmont Ambassador Seoul 的Other)的回應
回應日期:1 週前
Dear Travel18629456099, Thank you for sharing your wonderful feedback about your stay with us. We are delighted to hear that you had a pleasant experience and that Sunny and Dana provided you with excellent service during check-in and with your luggage. Your kind words about our hotel's high standards, convenient location, and attentive service are truly appreciated. We will be sure to share your compliments with Sunny and Dana, as they will be happy to know their efforts made your stay even more enjoyable. We look forward to welcoming you again for another exceptional stay. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul
Fairmont Ambassador Seoul(Fairmont Ambassador Seoul 的Other)的回應
回覆日期:2023年11月1日
Dear Cao R, Thank you for taking the time to share your experience at the Fairmont Ambassador Seoul. We genuinely appreciate your kind words and are delighted to hear about the outstanding service you received during your stay. It's heartwarming to know that Scott, our Front Office Manager went above and beyond to make sure you had a positive experience. We will be sure to pass on your kind words to him. Our entire team takes pride in delivering a warm and welcoming atmosphere, and we're pleased that you found our staff to be not only professional but also hospitable. Thank you for choosing the Fairmont Ambassador Seoul, and we look forward to the opportunity to welcome you back in the future. Best regards, Scott Song Quality & Guest Experience Manager Fairmont Ambassador Seoul