Dear MoniqueY8, Great to have had you stay with us and it sounds like you did a lot of shopping at all the key Seoul areas that surround the hotel, and visited all the local cultural attractions - glad you got the most out of your stay. We look forward to welcoming you back for your next trip. Best regards, Chris Johns General Manager Courtyard Seoul Namdaemun
Dear AnnieT929 Thank you for staying with us and glad you found our location centrally located and convenient to all the shopping, restaurants and tourist attractions within Seoul that you were looking for. Nice to read that the associates hospitality made you so welcome and comfortable. Hope to see you with us again soon and travel well. Best regards, Chris Johns General Manager Courtyard Seoul Namdaemun
Dear Freedom44438675714, Thank you for this wonderful review and for staying with us. Glad to read the Concierge team made an impact and you had a great Seoul Adventure. See you again soon. Best regards, Chris Johns General Manager Courtyard Seoul Namdaemun
Dear zzztravelogue, Thank you for staying with us and the feedback about your experience. Glad to read you found our central location convenient for your purpose and that our associates were engaging with you in a proactive hospitality way. Look forward to seeing you back with us. Best regards, Chris Johns General Manager Courtyard Seoul Namdaemun
Courtyard_Namdaemun(南大門萬豪首爾萬怡酒店 的Director of Operations )的回應
回覆日期:2019年8月9日
Dear Pppar, I sincerely apologize for your inconvenience and unpleasant experiences you have encountered. It would have been handled well if we could approach you in a more guest proactive way. I am now addressing and training each related department that you have mentioned in the comments. We wish you could give us another chance to stay with us again in the nearest future. Best regards, Jamie Lee Director of Operations
Dear josychan,
Thank you for contacting Courtyard Marriott Seoul Namdaemun. We do have the rooms with the bathtub. Please advise our associates when making a reservation.
If you have any further questions, please do not hesitate to contact us again.
We hope you have a wonderful day!
Best regards,
Jessica Lee
Assistant to General Manager
Dear Szesi L,
Thank you for contacting Courtyard Marriott Seoul Namdaemun.
We do provide complimentary WiFi in all of the guest room and the public area at the hotel.
If you have any further questions, please feel free to contact us again.
Thank you.
Best regards,
Jessica Lee
Assistant to General Manager