Yuuk Sang Fung(香港天際萬豪酒店 的Guest Services / Front Office)的回應
回覆日期:2022年3月15日
Dear abnershek123, Thank you for taking the time to share your experience at Hong Kong SkyCity Marriott Hotel. We are saddened to hear about the unpleasant experience during your stay. I have sent you a personal message to your inbox to obtain more details about the incident which will allow us to improve our service quality. Your feedback is integral to our ability to continue to improve our service. Best regards, Mark Fung Guest Services Manager