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聖淘沙名勝世界節日酒店 (聖淘沙島)
Resorts World Sentosa - Festive Hotel

2,179 則評論
排名第 12 (共 15 間) 的聖淘沙島酒店
旅客 (1426)
客房及套房 (556)
泳池及海灘 (111)

詳情

聖淘沙島第 12 間酒店 ,共 15 間
地點
清潔與衛生
服務
划算度
物業設施
免費泊車
WiFi
泳池
有健身房的健身中心
餐廳
賭場與博奕
提供上網服務的商務中心
會議室
公共 WiFi
互聯網
室外泳池
提供早餐
自助式早餐
Spa
禮賓服務
無煙酒店
乾洗服務
洗衣服務
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客房特色
無煙客房
套房
家庭房
設有吸煙客房
冷氣
私人陽台
雪櫃
平面電視
實用貼士
酒店星級
酒店類型
家庭式
2,179則評論
33 條問答
0 則客房貼士
旅客評分
  • 480
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  • 228
  • 132
一年中的時間
旅客類型
語言
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已選篩選條件
  • 篩選條件
  • 中文 (香港 [中國] )
我們住在這家酒店,因為我的孩子想去度假世界並且在接下來的3天里遊覽各種的景點。酒店員工非常樂於助人,雖然酒店有點過時,客房走廊里有股潮濕的臭味。房間的清潔度可以更好,維護也可以更好。我想讚揚一下禮賓部的兩位客人,他們都很好,也給我們提供了很多幫助。
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我們在那裡過得很愉快,工作人員都很友好,有禮貌,隨時準備在需要的時候提供幫助。接待人員布萊恩,尤其是多爾·馬修把我們照顧得很好。孩子們在這裏度過了一段非常愉快的時光,期待着再次來這裏度假。
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FestiveHotel(聖淘沙名勝世界節日酒店 的Manager)的回應
回應日期:4 週前
Dear iz38 Greetings from Resorts World Sentosa – Festive Hotel! Thank you very much for sharing your stay experience with Festive Hotel on Tripadvisor. We are thrilled to learn that you enjoyed your stay and it means a lot to us and the fact that you find our service excellent. Because that is exactly what we want for you and our guests. It is great to know that Matthew and Bryan was able to create a memorable experience for you, your feedback is the perfect reminder of how much recognition matters. We will share your kind words with them and to the rest our team, this will definitely encourage us to improve even further and to serve with even more commitment and passion. Hope your next staycation is just around the corner, as we certainly would love to have you back in Festive Hotel. Yours Sincerely, Marco Lam Operations Manager
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這間酒店有陽台,也有晾衣設備。讓我們能把穿過的泳衣快速弄乾。陽台可看到樓下的泳池、對面的Micheal 酒店、魚尾獅,還有環球影城晚上發放的煙花(一小部分)景色真的很好! 缺點是燈光太暗,希望再多加改善~~
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FestiveHotel(聖淘沙名勝世界節日酒店 的Manager)的回應
回覆日期:2019年5月21日
Dear SiuLamC2, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your friends have enjoyed your stay with us. We thank you for the constructive feedback with regards to the lights in the room, your feedback is very important to us as we continuously work in improving our facilities and service in order to serve our guest better. We value your comments in every way. Once again, thank you for your feedback and we hope to have the opportunity in welcoming you back in Festive Hotel. Yours Sincerely, Jasmine Assistant Operations Manager Festive Hotel
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辦理入住的速度非常慢,且只有一個接待。酒店位置還是不錯的,房間有陽台,可以看到纜車。我們在Booking預定的時候沒有備註房型,後來才發現雙人間的大床房和雙床房是不區分的,需要額外備註。幸好酒店幫忙另加了一張床。
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FestiveHotel(聖淘沙名勝世界節日酒店 的Manager)的回應
回覆日期:2019年5月12日
Dear 徐征, Thank you for sharing the details of your recent experience at Festive Hotel on TripAdvisor. We strive to deliver consistent, quality service to each guest staying at our hotel and are sorry to hear that you did not feel our hotel have met your standards. Our team is constantly paying close attention to the details that affect the living comfort of all our guests. We appreciate your constructive feedback and allowing us to improve even further. We value your comments in every way. Nevertheless, we do hope that you were still able to enjoy your stay and we hope to have the opportunity to welcome you back. Yours Sincerely, Jasmine Assistant Operations Manager Festive Hotel
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辦理入住和退房手續既順暢又快捷。工作人員友好、隨和。從服務生到前台都很周到。然而,房間的話,在床底下,邊桌後面和櫥櫃裏面有些地方有點灰塵。但是床和枕頭很柔軟,我們睡得很好。我們一家以後還是會選擇這裏的
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FestiveHotel(聖淘沙名勝世界節日酒店 的Assistant Operations Manager )的回應
回覆日期:2019年4月9日
Dear jlocleofe Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family have enjoyed your stay with us. We thank you for the constructive feedback with regards to the loft bed and the our bed, your feedback is very important to us as we continuously work in improving our facilities and service in order to serve our guest better. We value your comments in every way. Once again, thank you for your feedback and we hope to have the opportunity in welcoming you back in Festive Hotel. Yours Sincerely, Vickiy N Assistant Operations Manager Festive Hotel
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往前
價位
US$213 - US$473 (根據標準客房的平均房價)
位置
新加坡聖淘沙島
客房數量
447
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