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聖淘沙逸濠酒店 (聖淘沙島)
Resorts World Sentosa - Equarius Hotel

1,505 則評論
排名第 3 (共 15 間) 的聖淘沙島酒店
旅客 (1548)
客房及套房 (923)
用餐 (83)

詳情

聖淘沙島第 3 間酒店 ,共 15 間
地點
清潔與衛生
服務
划算度
Travellers' Choice 2019 年得獎者
卓越獎
物業設施
免費泊車
免費互聯網
泳池
溫水浴缸
酒吧/休息室
免費穿梭巴士或的士服務
提供上網服務的商務中心
會議設施
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客房特色
無煙客房
套房
家庭房
冷氣
客房清潔服務
私人陽台
小吧台
平面電視
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實用貼士
酒店星級
酒店類型
安靜
Modern
1,504則評論
48 條問答
0 則客房貼士
旅客評分
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  • 49
  • 47
一年中的時間
旅客類型
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已選篩選條件
  • 篩選條件
  • 中文 (香港 [中國] )
我們去新加坡慶祝女兒的生日,這對她來說是個驚喜。必須說,關於這個地方的一切,包含員工、氛圍等,一切都是完美的。清潔是我們主要關心的問題,我必須說10分滿分的話可以給10分。房間里美麗的自然景色令人心曠神怡,甚至可以在陽台上坐上幾個小時。房間很大,設備齊全,所有需要的東西都有。
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EquariusHotel(聖淘沙逸濠酒店 的Assistant Operations Manager)的回應
回應日期:4 週前
Dear errenu06, Thank you for choosing us to spend your daughter's birthday and we are elated to know that it was an awesome experience. It is our goal to be a part of our guest's every celebration and ensuring that it is personalized and delivered seamlessly. Feedback like yours are keeping us motivated to excel in every area we are representing. With the training and full guidance provided, everyone is equipped with the correct mindset of creating memorable moments with our guest in every little action we are doing. Thank you for staying with us and we look forward to welcome you back again. Best Regards, Avril Tan Assistant Operations Manager
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12月假期我和家人在這裏過得很愉快,感到非常寧靜和放鬆,我們很讚賞酒店的這一點。我們還去了酒店的“森林”餐廳,那裡供應美味的中國菜,我們都很喜歡。我們期待着能夠再次回到這裏!酒店也非常靠近水上探險樂園,這是一個優勢之處!
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EquariusHotel(聖淘沙逸濠酒店 的Assistant Operations Manager)的回應
回應日期:4 週前
Dear raelynnhuang We are pleased to know that you had an excellent stay with us recently. We are a popular choice among couples or individuals who wish to get away from the hustle and bustle of the city to have a relaxing stay in our lush greenery. There is a wide array of Food and Restaurants within the resort which serve from local to international cuisine. In Resorts World Sentosa alone, you will have an amazing gastronomy experience and we are overjoyed to know that you had one. We all look forward to welcome you back for another excellent and relaxation retreat. Regards, Avril Tan Assistant Operations Manager
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酒店裝修華麗,完全係一間五星級的酒店,房間設備應有盡有而且豪華,同澳門豪華酒店差不多。酒店員工服務親切,而且好有耐心去解答問題,服務一留。
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EquariusHotel(聖淘沙逸濠酒店 的Assistant Operation Manager)的回應
回應日期:4 週前
Dear Mr. Cheung, I am delighted to hear that you had a pleasant stay experience with us at Resorts World Sentosa Equarius Hotel and Beach Villas and I appreciate that you have taken the time to post a review for us on TripAdvisor. Thank you for your positive comments and I am glad that you enjoyed the service. My team and I will continue to ensure that we provide all our guests with the Equarius Hotel and Beach Villas experience. Thank you for staying with us and we look forward to welcome you back again. Best Regards, Avril Tan Assistant Operation Manager
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豪華客房又大又寬敞。它有寬闊的陽台,可以俯瞰聖淘沙灣和纜車線路。這是非常令人印象深刻的房間。遺憾的是,我們等了大概一個半小時才準備好我們的房間。我們下午2點30分抵達的,但在下午4點15分才住進我們的房間。因為我們是世界旅遊協會會員,所以我們可以在下午一點退房。如果不是的話,我們必須在上午10點退房。太荒謬了。我會推薦這家酒店嗎?會推薦的理由是:房間又大又寬敞。不會推薦的理由是:等待時間很久,去聖淘沙其他主要景點有點麻煩,需要乘坐班車,遊泳池與海濱別墅共用,娛樂不多。
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EquariusHotel(聖淘沙逸濠酒店 的Assistant Operations Manager)的回應
回應日期:4 週前
Dear firl22722, Thank you for taking time to share this review with us. We appreciate your feedback which gives us the opportunity to continually improve our hotel facilities and service standards. We have noted your feedback about your arrival experience and we sincerely apologize that we were not able to live up to your expectations. We have shared your feedback with our team who will continue to seek ways to further enhance our guests' stay experiences. I have extended a private message to get your details and hope that you will give us an opportunity to connect with you with regards to your concerns. Alternatively, you can also drop us an email at equariushotel.dm@rwsentosa.com. Once again, we appreciate your time in sharing this review and hope that we will have a chance to welcome you back and recover your impression of the hotel. Best Regards, Avril Tan Assistant Operations Manager
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+1
一次美妙絕輪的體驗,我本是預訂了Deluxe room,但職員提升了我們為Beach Villa房種,當天還是我們結婚2週年正日,我們可以擁有自己私人的按摩浴池,接連住的是我們16間Villa的私人泳池,非常高興能獲此五星體驗。
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EquariusHotel(聖淘沙逸濠酒店 的Assistant Operation Manager)的回應
回應日期:4 週前
Dear JanJanJanJanJanJan, Our utmost congratulations for your wedding anniversary and thank you choosing us to celebrate it with us. We are overjoyed to know that it has been a wonderful stay in our luxurious Beach Villas. On the western tip of Resorts World Sentosa is our idyllic retreat of Beach Villas. An exquisite series of secluded tropical sanctuaries, Beach Villas offers spectacular views, personal butlers and luxurious comforts for that well-earned getaway or a romantic escapade. A luxury facility and amenity comes hand in hand with the professional 24 hours Butlers. Thank you for staying with us and we look forward to welcome you back again. Regards, Avril Tan Assistant Operation Manager
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往前
價位
US$203 - US$957 (根據標準客房的平均房價)
位置
新加坡聖淘沙島
客房數量
183
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