Dear Edmond, thank you for staying with us and we appreciate your feedback. For your information our extra bed is not free but chargeable at MYR50 per bed. The standard check-in time is 2pm and early check-in is based on availability but not guaranteed. I would like to apologize for the wrong information given to you by our staff as they are still under training and I will make sure they do not make the same mistakes again. Once again thank you for choosing to stay with us and we hope to see you again in the near future. Best regards.
Dear Frank, thank you for staying with us and we hope you had a pleasant stay. We appreciate your honest and thorough review and certainly hope to see you again soon in the near future. Best regards.
Dear Shaimaa, thank you for staying with us and we hope you had a pleasant stay. We appreciate your honest feedback and thank you for taking the time to rate us. We hope you enjoyed your trip to the land below the wind and hope to see you again soon. Best regards.