Dear terry318f, Thank you very much for sharing your recent stay experience at Hyatt Regency Osaka with us and other members of the TripAdvisor community. I truly appreciate you sharing your experience and insights about our hotel and the surrounding area. We consider ourselves as an Urban Resort, given our unique location overlooking Osaka Bay, so we hope that you could enjoy the nice view. Thank you again for staying with us and we look forward to welcoming you back in the near future. Yours sincerely, Miriam Varoli General Manager
Dear Janice 1110, Thank you very much for sharing your recent stay experience at Hyatt Regency Osaka with us and other members of the TripAdvisor community. We are thrilled to know that the hotel was able to provide a comfortable stay for you and your family. I am glad that you were able to take advantage of the door to door Airport Limousine bus service as it is indeed a convenient way to reach Kansai International Airport from the hotel. Janice1110, thank you again and we look forward to welcoming you back should your travel plans bring you this way. With best regards, Miriam Varoli General Manager
Dear A441KLjamesl, Thank you very much for sharing your recent stay experience at Hyatt Regency Osaka with us and other members of the TripAdvisor community. We are happy to hear that you had a good stay with us, found our rooms and social spaces to be spacious and the service extended to you by our staff engaging. Chef Rana is also pleased to hear your feedback about the quality of the food in our Regency Club Lounge. On the other hand I am sorry to hear that the carpet in your room was not clean. I can certainly understand your frustration and will work with the Housekeeping team to increase our detailed room cleaning program. A441KLjamesl, thank you once again for yourfeedback and we do hope to have the opportunity to welcome you back to Hyatt Regency Osakashould your future travel plans bring you this way. With best regards, Miriam Varoli General Manager