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塞洛瓦大家飯店 (孟買)
Grand Hometel

468 則評論
排名第 83 (共 608 間) 的孟買酒店
Chincholi Bunder Road, New Link Road, Mind Space, Malad Behind Inorbit Mall and next to Vibgyor school, 孟買 印度
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顧客1 間客房2 名成人0 個兒童
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旅客 (143)
客房及套房 (66)
用餐 (26)
卓越獎

詳情

地點
清潔與衛生
服務
划算度
卓越獎
物業設施
免費泊車
免費高速上網 (WiFi)
有健身房的健身中心
酒吧/休息室
機場接送服務
提供上網服務的商務中心
會議設施
乾洗服務
免費互聯網
WiFi
互聯網
餐廳
提供早餐
自助式早餐
宴會廳
會議室
洗衣服務
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客房特色
無煙客房
家庭房
設有吸煙客房
冷氣
客房服務
安全
小吧台
平面電視
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中等價位
468則評論0 條問答0 則客房貼士
旅客評分
  • 151
  • 168
  • 96
  • 35
  • 18
一年中的時間
旅客類型
語言
已選篩選條件
  • 篩選條件
  • 中文 (香港 [中國] )
非常好的服務,樂於助人並且好客的員工;很好而且乾淨的房間,早餐選擇的也很棒,但房間對於三個人來說很小。酒店的地理位置優越,可通往Borivali,Kandivali,電影城和Malad等周邊郊區。 此外,Oberoi & Infinity 大型購物中心和大賣場都近在咫尺。
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與這間酒店合作收集的評論
Mrinal S(塞洛瓦大家飯店 的General Manager)的回應
回覆日期:2017年12月10日
Dear Guest, Greetings from The Sarovar Grand Hometel, Mumbai! Thank you for all your warm endorsements and your kind commendations on our services has just brightened our day. It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your recent stay with us. Your glowing words of appreciation are huge motivation and encouragement for us at The Grand Hometel. I assure you that your special compliments will be shared with my team. We strive to deliver the best experiences whenever possible and it was a pleasure for us to be at your service. We look forward to welcoming you again soon and trust that The Grand Hometel continues to remain your preferred hotel on all your future visits to Mumbai. Best Regards, Mrinal Sarkar
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我11月16日住在孟買飯店。很棒的酒店。乾淨整潔。房間保養得很好。酒店員工非常友好。最好的部分是早餐。東西很多,都很好。太棒了
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Mrinal S(塞洛瓦大家飯店 的General Manager)的回應
回覆日期:2017年11月17日
Dear Guest, Greetings from The Sarovar Grand Hometel, Mumbai! We would like to thank you for choosing Sarovar Grand Hometel, Mumbai as your accommodation choice during your recent stay in Mumbai and for taking the time to post your feedback. I am delighted to receive your positive comments on Trip Advisor and thank you so much for your 5/5 rating. It is heartening to note your appreciative comments about our service, rooms and that the location of the hotel. We are glad to read that you had a pleasant stay with us during your visit to Mumbai. It is our constant endeavour to offer our guest’s luxury experiences through our commitment to quality service and your recognition towards our staff for an affable service provided is much appreciated. We will continue to strive to add more value and comfort to your future stays. It was certainly a pleasure for us to be at your service. We eagerly await the opportunity of welcoming you once again to Sarovar Grand Hometel, Mumbai! Regards, Mrinal Sarkar
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我來孟買是因為有两天的培訓所以才來這兒出差的。酒店餐廳不錯,我的房間空調有問題,所以我打了電話叫了修理員來修。他沒有解決問題,還很無禮很傲慢。我沒有把他的行為投訴到管理人員,但是他毀了我傍晚的好心情。
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與這間酒店合作收集的評論
Mrinal S(塞洛瓦大家飯店 的General Manager)的回應
回覆日期:2017年11月8日
Dear Guest, Greetings from The Sarovar Grand Hometel, Mumbai! Thank you for sharing your most constructive feedback regarding your recent visit to The Sarovar Grand Hometel, Mumbai! We are extremely concerned to read the areas of opportunity that your review has brought to our attention and sincerely apologize for your experience and not meeting your expectations. Our aim and intent has always been to ensure that all employees are totally customer-focused and all guest concerns and requests are handled efficiently. Please allow me to assure you that I will personally ensure that your feedback is addressed immediately with my team. Our relationship with our guests is of paramount importance to us and I am extremely disappointed at letting you and ourselves down. The standard of service experienced by you is definitely not the kind that we aspire to achieve. We hope the slight lapses will not deter you from patronizing us again and we look forward to see you again at The Sarovar Grand Hometel, Mumbai! Best Regards, Mrinal Sarkar
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這些評論為機器翻譯,原文為英文。 要顯示機器翻譯嗎?
他們的自助早餐很好,家政服務人員很樂於助人。這些只是積極的。但房間維護不好,床上用品聞起來很香。最重要的是,工作人員是不明智的。 如果您在其他地方沒有預訂,請僅在此預訂。這就是我在這裡預訂的原因,我不會推薦給其他人。
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+1
在雨天乘坐4 + +從Navi Mumbai到這家酒店後,有一個舒適的房間是一個很大的安慰。辦理登機手續很順利。房間大小適合輕型旅客,床很舒適,空調的性能沒有任何麻煩。廁所有點太緊湊,但保持良好,非常乾淨。房間裡沒什麼可以“看”的。我要求dal - kichdi,它很快就到了,但盤子和碗裡有非素食/肉類的壓倒性氣味,被推遲了。一些反饋給廚房! 早餐很不錯,dosa櫃檯製作新鮮的dosas。 poha,paratha's,poori - bhaji,idli,Dal vada和其他一些選擇使它成為素食者的好吃飯! 400美元,絕對物超所值。我有我的商業夥伴加入我參加早餐會,氣氛非常有利。 結帳也順利。總的來說,住宿愉快。肯定會回來再次入住。
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往前
價位
US$63 - US$113 (根據標準客房的平均房價)
別名
grand hometel, mumbai hotel mumbai (bombay)
位置
印度馬哈拉施特拉邦孟買西馬拉德 / 西郊區
客房數量
92
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