Dear Clarkelz, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza SAN JOSE COROBICI CONF. CENTER. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Hi wolf3728! Thanks for leaving a review about your recent stay at our hotel! It looks like we fell short of the quality of the room. We don't want this type of service to be experienced by our guests. Your feedback is very important to us and I want to assure you that this will be shared with the hotel's management to further improve our facility and the service we provide. On a lighter note, I'm pleased that you enjoyed the overall service of our staff. These types of reviews keep us motivated to be on top of our game. I hope that you still select our great hotels for your next travel! Happy Holidays! Peter J Case Manager IHGService
Dear bruce c, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza SAN JOSE COROBICI CONF. CENTER. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Dear panda653, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza SAN JOSE COROBICI CONF. CENTER. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. We will check every detail as you mentioned. Once again thank you for staying with us.
Dear Brigitta Z: On behalf of all the hotel staff we will like to express our sincere gratitude for sharing with us your comments. Each day we work with passion to make a better perform than the day before. We are on our way to make the Hotel That Our Guests Love! The Crowne Plaza Family will always be our pleasure to host, looking forward for your next visit.