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哈特菲爾德普羅蒂亞酒店 (比勒陀利亞)
Protea Hotel Pretoria Hatfield

174 則評論
排名第 37 (共 79 間) 的比勒陀利亞酒店
旅客 (44)
客房及套房 (65)
視頻 (1)

詳情

比勒陀利亞第 37 間酒店 ,共 79 間
地點
清潔與衛生
服務
划算度
物業設施
免費泊車
免費高速上網 (WiFi)
泳池
酒吧/休息室
托嬰服務
會議室
無煙酒店
乾洗服務
泊車設施
免費互聯網
WiFi
互聯網
餐廳
自助式早餐
洗衣服務
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客房特色
無煙客房
冷氣
客房清潔服務
平面電視
實用貼士
酒店星級
酒店類型
核心位置
中等價位
174則評論
4 條問答
0 則客房貼士
旅客評分
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一年中的時間
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已選篩選條件
  • 篩選條件
  • 中文 (香港 [中國] )
我在哈特菲爾德普羅蒂亞酒店住了一晚。房間本身舒適整潔。可是酒店的設計糟透了。我住在3樓,必須從電梯穿過餐廳才能回到房間。從房間窗戶望出去也不大好,一個廢品堆放點/工地。我也不能睡個好覺,因為有一個非常響亮和恆定的机械噪聲。至少前台的服務效率高,員工也很友好。
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PH-Hatfield(哈特菲爾德普羅蒂亞酒店 的Rooms Division Manager)的回應
回覆日期:2017年11月22日
Dear Jackie R, Thank you for taking the time to share your experience at our hotel. I would like to apologise for the impression you had of our hotel when you stayed here. I fully understand the disappointment and am happy to inform you that the set up has changed since you last saw it. Our restaurant has been moved to the ground floor and improved in size and offering. It is no longer an eye sore but an asset to the hotel. The 3rd floor area will now be changed and revamped into a gym and venue for convenience for all our GUESTS. In 2018, we will be welcoming an additional 85 rooms that will be larger than our current rooms and will also have new technology. I am delighted to see that the service our STAFF offered was great, I will surely pass your feedback onto them. We hope to welcome you back in the near future to change your average past experience into an exceptional one. Kind Regards, Paulina Wehmeyer Rooms Division Manager
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我們7月29的時候住在Protea。過去就住過Protea酒店,我驚奇地發現,這一家的標準很低。這是一次一般的體驗。將來我會在別處預訂的。
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PH-Hatfield(哈特菲爾德普羅蒂亞酒店 的Rooms Division Manager)的回應
回覆日期:2018年1月15日
Dear Antony C, Thank you for your valuable feedback regarding your stay with us. While it was a pleasure having you as our GUEST, I am disappointed that we did not deliver the service you are so used to. Please accept my apologies for the drop in service. I can assure you that we have focused a lot of training in this area and hope to show you the changes in the near future. Kind Regards, Paulina Wehmeyer Rooms Division Manager
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2017年5月31日我在這家酒店住了一晚。我認為這家酒店並不沒有達到普羅蒂亞/萬豪酒店的標準。我不確定是否這裏的目標客人是學生。酒店位置很好,旁邊就有餐館,工作人員非常好,不過房間很小。開門的房卡給我帶來了麻煩,首先它在其中一個電梯上用不了,其次在試着開門的時候,我不得不在門口站了很久,而下一次就用不了啦。有一次我不得不從六樓走樓梯下去找前台。
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PH-Hatfield(哈特菲爾德普羅蒂亞酒店 的Rooms Division Manager)的回應
回覆日期:2017年12月10日
Dear Sibusiso R, Thank you for your honest and valuable feedback regarding your stay with us. Each GUEST is valuable to us and it is disappointing to see the feedback you shared regarding a few aspects you had experienced. I would like to inform you that we have investigated the door lock system and have concluded that we will be moving over to a less sensitive system. This process will occur over a few months but will yield a more reliable result regarding access to rooms and lifts. I would like to apologise that our system was so frustrating during your stay and also that you experienced such high levels of noise. We don't believe it is a true reflection of our hotel and hope to have the opportunity to better your experience in the future. Kind Regards, Paulina Wehmeyer Rooms Division Manager
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我們公司從2014年開始就住這家酒店,一年至少5次。我們通常在這家酒店預定大團體的住宿,員工總是確保滿足我們的需求。酒店位置中心,非常推薦,如果你想要参觀周邊的大學和大使館。
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PH-Hatfield(哈特菲爾德普羅蒂亞酒店 的Rooms Division Manager)的回應
回覆日期:2017年12月10日
Dear RachelFischer87, Thank you for the positive and welcome feedback regarding your stay. It is lovely to see that you enjoyed your stay and we hope to welcome you back soon! Kind Regards, Paulina Wehmeyer Rooms Division Manager
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這是我第二次住普羅蒂亞酒店了,第一次是在2011年的11月。我發現這兒更加溫暖如家也更加熱情了。服務很棒,環境氛圍讓人感覺非常放鬆。我很願意下次還來這家酒店。
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PH-Hatfield(哈特菲爾德普羅蒂亞酒店 的Rooms Division Manager)的回應
回覆日期:2017年12月10日
Dear Maurice O, Thank you for the positive and welcome feedback regarding your stay. It is lovely to see that you enjoyed your stay and we hope to welcome you back soon! Kind Regards, Paulina Wehmeyer Rooms Division Manager
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往前
價位
US$59 - US$82 (根據標準客房的平均房價)
舊稱:
Protea Hotel by Marriott Pretoria Hatfield
位置
南非豪登比勒陀利亞
客房數量
204
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