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維多利亞女王酒店 (開普敦市中心)
Queen Victoria Hotel & Manor House

詳情
地點
清潔與衛生
服務
划算度
Travellers' Choice 2018 年得獎者
卓越獎
物業設施
免費高速上網 (WiFi)
游泳池
餐館
有健身房的健身中心
客房服務
免費泊車
酒吧/高級酒吧
提供上網服務的商務中心
殘障通行設施
Spa
機場接送
公用無線網路
附早餐
乾洗服務
會議室
洗衣服務
禮賓服務
精通多國語言服務人員
禁煙酒店
戶外游泳池
供應早餐
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客房特色
套房
禁煙房
空調設施
無障礙客房
小吧台
實用貼士
酒店類型
碼頭景觀
奢華
酒店星級
評論及更多
822則評論
654 張相片
15 條問答
0 則客房貼士
旅客評分
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  • 篩選條件
  • 中文 (香港 [中國] )
顯示提及以下內容的評論:
我丈夫和我2017年十月份在維多利亞女王酒店住了三個晚上。酒店位於開普敦海濱街道的對面。因此附近有很多的商店和餐館可以選擇。我們的房間很寬敞,布局很好,有一張非常舒服的床,質量很好的日用品,衛生間,電吹風,咖啡機,免費的高速無線網。酒店和餐廳的服務沒有缺點。還有設施齊全的健身中心,休閑中心,戶外泳池,草坪(儘管10月份遊泳有一點冷)。如果你不介意多花點時間的話緊挨的碼頭客棧,和這家酒店同屬一個老闆,也很迷人。碼頭客棧樓上的房間能看到海濱的景色。維多利亞女王酒店和碼頭客棧共用一個健身館休閑中心和泳池。
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Juan W(維多利亞女王酒店 的General Manager)的回應
回覆日期:2017年10月24日
Good Morning Thank you very much for taking the time to write this review on your recent stay at the Queen Victoria Hotel and Manor House. I am happy to hear that you and your husband enjoyed your recent experience with us. Dock House lawns and pool area are certainly a little oasis in the heart of the Waterfront We look forward to welcoming you back again soon for another stay and hopefully sunny weather to enjoy the wonderful pool at Dock House. Kind Regards Juan
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我們的房間很大,很乾凈,很舒服。從陽台上可以看到桌山!每個人都很友善,樂於助人,每個人都很友善,幫我們指方向、餐館還有桌上的纜車打印機票。早餐也很好。地理位置離VA碼頭很近。強烈推薦!
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Juan W(維多利亞女王酒店 的General Manager)的回應
回覆日期:2017年10月22日
Good Morning Thank you very much for taking the time to write a review on your recent stay at the Queen Victoria Hotel and Manor House. We are delighted to hear of Your recent experience. The team and I truly are passionate about creating wonderful Guest experiences and I am happy to hear that that we were able to add value to your time in Cape Town. We look forward to welcoming you back again soon to create another memorable experience with us. Kind Regards Juan
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我們在這裏住的很開心。酒店位置很好。在碼頭中間,不過有一點靠外,這正好讓你住在一個安靜的角落,走着去鬧市區只需要一分鐘。酒店不大隻有三層。這裏的早餐很棒,你也可以選擇去附近的V&A酒店去用餐。服務很棒,這裏的人們都很友好。我相信不管是來旅遊還是來出差辦事,這個地方都很適合入住。Spa中心在隔壁的一個小建築里。非常推薦。
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Juan W(維多利亞女王酒店 的General Manager)的回應
回覆日期:2017年10月10日
Good Afternoon On behalf of the staff and management of the Queen Victoria Hotel we would like to thank you for taking the time to share with us this review. WE continuously strive to provide a high standard of service and we will certainly ensure we pass on the positive comments to the team. Our location is certainly convenient to experience the vibrant V&A Waterfront but but also allows one to retreat to the Queen Victoria Hotel for some well earned peace and quiet. We look forward to welcoming you back in the near future. Kind Regards
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酒店很好,客房寬敞,地理位置優越,在濱水區,早餐和服務質量很好。我喜歡酒店的自行車,你可以騎着環行(而不是租用它們)。很好的全面性住宿體驗。
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Juan W(維多利亞女王酒店 的General Manager)的回應
回覆日期:2017年9月21日
Good Afternoon On behalf of the staff and management of the Queen Victoria and Manor House we would like thank you for taking the time to share with us your review. We are very proud of the level of service our staff provide and will pass on the positive comments to the team. The bicycles are certainly a convenient way to explore the surrounding area and promenade. We look forward to welcoming you back in the near future. Kind Regards Juan
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餐廳彈鋼琴的噪音持續到大概下午10點左右。大到我們在經歷13個小時的飛行后試圖睡覺都能聽到,舊而髒的地毯,沒有風景的房間!不錯,但不是5星級,更像是3星級。早餐是有限的,沒有沙拉或熱菜甚至烤麵包機,只有一個熱雞蛋菜單,沒有提供其他的選擇,除了麵包沒有煎餅、華夫餅或薄餅或鱷梨甚至芝士三文治
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Juan W(維多利亞女王酒店 的Manager)的回應
回覆日期:2017年9月8日
Good Day, Thank you for taking the time to give us feedback regarding your recent visit. We are very disappointed that we were unable to meet your expectation with regards to your recent experience. We will definitely raise your comments with the team and address these accordingly. Please do contact me on my email, rm@queenvictoriahotel.co.za as I would like communicate with you directly regarding your stay. Kind Regards Juan
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往前
相簿類別
所有照片旅客客房及套房用餐 泳池及海灘
A very comfy bed.
由 TripAdvisor 專門委託拍攝的專業相片維多利亞女王酒店
The Presidential Suite at the Queen Victoria Hotel & Manor House
由 TripAdvisor 專門委託拍攝的專業相片維多利亞女王酒店
The Presidential Suite at the Queen Victoria Hotel & Manor House
由 TripAdvisor 專門委託拍攝的專業相片維多利亞女王酒店
The Manor House Junior Suite at the Queen Victoria Hotel & Manor House
由 TripAdvisor 專門委託拍攝的專業相片維多利亞女王酒店
The Executive Suite at the Queen Victoria Hotel & Manor House
往前
Do we need to take malaria pills before arriving to Cape Town. We are also doing a 2 night safari would it necessary then to take the pills?
Depends since most safaris are malaria free, so didn’t need to take any pills
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I am coming in late May of 2018. Does Queen Victoria Hotel allow shower and baths due to the water shortage? I have booked one of their luxury suites because of their bathtub. I wanted to make sure that they will not be putting restrictions on their guests.
We were there in December. Amazing stay at this hotel. We had one of the rooms with a butler. Because we care about the situation, we took two minute showers and no baths. Nobody at the hotel pressured us but we took it upon ourselves to pitch in and do our part. If you want to take 30 minute showers or 3 baths a day, go for it.
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Cancellation policy
Do they have their own water supply?
Good question, given the current water shortages there. We stayed on October, when they were asking guests to not use baths, but to shower. I found the staff at the hotel extremely helpful and had asked a few questions by email before our stay. I think you might ask them direct about the impact of the water shortages. I guess it will be affecting all of the hospitality industry in Capetown? Hope this helps.
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what is the difference between a Deluxe Room and a Premium Room? I would be booking through American express reward points. Do these room include breakfast? Thank you
The difference between the both si the size of the room The breakfast is include on your booking
1 個推薦
往前
往前往後
11
價位
US$286 - US$646 (根據標準客房的平均房價)
位置
南非西開普省開普敦開普敦市中心
客房數量
35
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