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Protea Hotel Fire & Ice! by Marriott Cape Town (開普敦市中心)

詳情
地點
清潔與衛生
服務
划算度
物業設施
游泳池
餐館
免費高速上網 (WiFi)
接駁車服務
殘障通行設施
有健身房的健身中心
客房服務
酒吧/高級酒吧
機場接送
公用無線網路
乾洗服務
會議室
洗衣服務
宴會廳
精通多國語言服務人員
會議設施
托嬰服務
戶外游泳池
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客房特色
套房
禁煙房
空調設施
無障礙客房
實用貼士
酒店類型
安全
時尚風格
酒店星級
評論及更多
1,090則評論
595 張相片
19 條問答
0 則客房貼士
旅客評分
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  • 77
一年中的時間
旅客類型
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  • 篩選條件
  • 中文 (香港 [中國] )
顯示提及以下內容的評論:
這家酒店坐落在中心位置,這裡有很多東西,還有一個街區,從當地的交通到桌山,營地灣,步行到長街。酒店目前正在進行一些翻修,但仍然很舒適。更多的精品設置!酒吧工作人員讓你覺得很受歡迎,因為我們在等着我們的昇級房間準備好了!期待着回去。
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Anso V(Protea Hotel Fire & Ice! by Marriott Cape Town 的General Manager)的回應
回覆日期:2017年10月24日
Dear Hoosiergirl63, Thank you for sharing your experience at the Protea Hotel Fire & Ice Cape Town. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Kind Regards, Anso Venter
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非常享受我們在這裏的住宿。服務非常好。員工是頂級的。房間和裝飾很可愛。chilling areas十分舒適。位置很棒,方便夜生活和去餐館就餐。但是我不推薦在夜裡去long street!Kloof street在晚上是一個更好的選擇。不要嘗試酒店的漢堡……我十分後悔,因為漢堡看起來很好吃,而且吃漢堡的朋友告訴我它們十分美味。
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Anso V(Protea Hotel Fire & Ice! by Marriott Cape Town 的General Manager)的回應
回覆日期:2017年8月31日
Dear Judy, Thank you for sharing your experience at the Protea Hotel Fire & Ice Cape Town. As a VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Anso Venter
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希望這家酒店能更誠實些,不要等到客人打了第二個電話催促后才來解決房間的問題。早餐的服務和質量以及前台的等候時間都可以得到改善。
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Anso V(Protea Hotel Fire & Ice! by Marriott Cape Town 的Manager)的回應
回覆日期:2017年8月2日
Dear Adin C, Thank you for taking the time to write a review, thus assisting us in continually improving our standards and levels of service. GUEST feedback is imperative for us to ensure whether or not we are meeting and exceeding our GUESTS' expectations. We need to know when we have done right, but more importantly, when we have done wrong! We look forward to welcoming you back. Sincerely, Darren Cedras
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地理位置優越,靠近長街,視野極好。工作人員很有幫助,甚至因為我的樓上的鄰居很吵還幫我換房間。好的早餐和餐館。
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Anso V(Protea Hotel Fire & Ice! by Marriott Cape Town 的General Manager)的回應
回覆日期:2017年7月19日
Dear Lucia, Thank you for sharing your experience at the Protea Hotel Fire & Ice Cape Town! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED GUEST, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Protea Hotel Fire & Ice Cape Town and we hope you choose to stay with us again whenever your travel needs bring you back to Cape Town. Kind Regards, Anso Venter
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這是我第二次選擇這裏。我發現這個房間很小但是設備齊全,床非常舒服。一般來說這家酒店還是緊追時尚元素的。物有所值。這個酒店無線操作有點煩人,現在是2017年,我覺得無線應該是無限制和免費的覆蓋酒店區。
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Anso V(Protea Hotel Fire & Ice! by Marriott Cape Town 的General Manager)的回應
回覆日期:2017年7月7日
Dear Ben G, Thank you for sharing your experience at the Protea Hotel Fire & Ice Cape Town! As a VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Anso Venter
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往前
相簿類別
所有照片旅客客房及套房用餐 泳池及海灘商務中心及活動室
管理層提供的相片()Protea Hotel Fire & Ice! by Marriott Cape Town
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管理層提供的相片()Protea Hotel Fire & Ice! by Marriott Cape Town
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管理層提供的相片()Protea Hotel Fire & Ice! by Marriott Cape Town
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管理層提供的相片()Protea Hotel Fire & Ice! by Marriott Cape Town
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管理層提供的相片()Protea Hotel Fire & Ice! by Marriott Cape Town
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往前
Is children allowed in this hotel. Almost 3years old.
Good Evening , Yes we can accommodate family's with young kids.
0 個推薦
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Hi - we are staying here next week and wondered if the hotel accepts American Express cards? Thnx
From what I know the answer would be "yes". I have used several different cards there.
1 個推薦
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I read on the Marriott website that " Spa Boutique will be closed indefinitely" Does this mean the spa itself or just a store related to the spa? Thanks!
Hi Francesca There was a small spa adjacent to the hotel, but unfortunately they have closed down recently. We will have a new spa in this space in the near future. The pool area is on the first floor and has a relaxing atmosphere. You can have a look at some of the photos on our website. Unfortunately I can't include the link in this answer. Please let us know if you have any other questions. Regards Anso V General Manager
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Does the 2 bedroom suite have king beds in each of the bedrooms? Are there also 2 bathrooms? Thank you!
Dear Francesca Our two bedroom suites have an en-suite bathroom upstairs and a second bathroom downstairs. Both bedrooms have king size beds. You are welcome to contact us direct if you have more questions. Kind regards, Anso V General Manager
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My husband and I are staying with you for six nights from 28 December. (booked through Audley Travel) I have not been to Cape Town for forty years and it is my husband's first visit to Africa. We arrive at night and it would be wonderful for him to wake up and have a view of the country and city in the morning. If this is possible it would make a fantastic start to a very special trip for us.
HI Carolyn E - please make contact with me so that we can ensure I have the right reservation for you and we can process your request. Yours always Janneman Britz General Manager
1 個推薦
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往前
往前往後
11
價位
US$107 - US$197 (根據標準客房的平均房價)
別名
protea hotel fire and ice! cape townprotea hotel fire iceprotea hotel cape townextreme hotel cape town
舊稱:
Extreme Hotel
位置
南非西開普省開普敦開普敦市中心
客房數量
201
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