Protea Hotel Fire & Ice! by Marriott Cape Town (開普敦市中心)

Dear Hoosiergirl63, Thank you for sharing your experience at the Protea Hotel Fire & Ice Cape Town. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Kind Regards, Anso Venter

閱讀全文

很棒的酒店，位置絕佳，員工可愛

非常享受我們在這裏的住宿。服務非常好。員工是頂級的。房間和裝飾很可愛。chilling areas十分舒適。位置很棒，方便夜生活和去餐館就餐。但是我不推薦在夜裡去long street！Kloof street在晚上是一個更好的選擇。不要嘗試酒店的漢堡……我十分後悔，因為漢堡看起來很好吃，而且吃漢堡的朋友告訴我它們十分美味。

閱讀全文

Anso V（Protea Hotel Fire & Ice! by Marriott Cape Town 的General Manager）的回應

回覆日期：2017年8月31日

Dear Judy, Thank you for sharing your experience at the Protea Hotel Fire & Ice Cape Town. As a VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Anso Venter

閱讀全文

完全不是我所期望的。

希望這家酒店能更誠實些，不要等到客人打了第二個電話催促后才來解決房間的問題。早餐的服務和質量以及前台的等候時間都可以得到改善。

閱讀全文

Anso V（Protea Hotel Fire & Ice! by Marriott Cape Town 的Manager）的回應

回覆日期：2017年8月2日

Dear Adin C, Thank you for taking the time to write a review, thus assisting us in continually improving our standards and levels of service. GUEST feedback is imperative for us to ensure whether or not we are meeting and exceeding our GUESTS' expectations. We need to know when we have done right, but more importantly, when we have done wrong! We look forward to welcoming you back. Sincerely, Darren Cedras

閱讀全文

超棒的風景和友好的服務

地理位置優越，靠近長街，視野極好。工作人員很有幫助，甚至因為我的樓上的鄰居很吵還幫我換房間。好的早餐和餐館。

閱讀全文

Anso V（Protea Hotel Fire & Ice! by Marriott Cape Town 的General Manager）的回應

回覆日期：2017年7月19日

Dear Lucia, Thank you for sharing your experience at the Protea Hotel Fire & Ice Cape Town! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED GUEST, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Protea Hotel Fire & Ice Cape Town and we hope you choose to stay with us again whenever your travel needs bring you back to Cape Town. Kind Regards, Anso Venter

閱讀全文

非常便利的地理位置

這是我第二次選擇這裏。我發現這個房間很小但是設備齊全，床非常舒服。一般來說這家酒店還是緊追時尚元素的。物有所值。這個酒店無線操作有點煩人，現在是2017年，我覺得無線應該是無限制和免費的覆蓋酒店區。

閱讀全文

Anso V（Protea Hotel Fire & Ice! by Marriott Cape Town 的General Manager）的回應

回覆日期：2017年7月7日

Dear Ben G, Thank you for sharing your experience at the Protea Hotel Fire & Ice Cape Town! As a VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Anso Venter

閱讀全文

往前往後

12 3 4 5 6…74

相簿類別

所有照片旅客客房及套房用餐泳池及海灘商務中心及活動室