Does the ryokan allow tattoos in the onsen?

What is your child policy? Can 4 year old child stay with us for free ? Also we are vegetarian by diet. Can you make vegetarian meals?

Hi, I booked a reservation directly with the hotel, but I was not asked to pay. Is payment made only when you arrive at the hotel?

Is there an email to contact the hotel?

Hi, we are planning to book a room through Japanican. On the Japanican website they list different meal plans, for example, a regular meal plan (no description provided) and then one that includes a sushi boat and one that includes grilled beef, the latter two are more expensive. However, the ryokan's own website does not offer such options. Japanican's website also says that the special meals (sushi boat or beef) area are all served in the dining area and not in your room. My question is, did the ryokan offer any choices for dinner or optional upgrades or were you just served a set meal with no other options? Also, were all your meals served in the room or were some meals required to be eaten in the main dining room?