El Cortez
已經預訂這家飯店了嗎？
請告知我們以協助您規劃。
位置
5746 Sepulveda Blvd Van Nuys, 洛杉磯, CA
交通方式
評論
旅客評分
- 1
- 1
- 0
- 0
- 1
一年中的時間
旅客類型
語言
已選篩選條件
- 篩選條件
這些評論都是經過機器翻譯，並非原本撰寫使用的語言。是否顯示機器翻譯？
在El Cortez住了一个周末。我们的房间很干净，楼下有赌场，饮料和食物。我们需要的一切都在那里。我们会回来的。 。 。 。哦，是的，一定要确保您在带有电梯的塔中，因为其中一个塔只有楼梯。
閱讀全文
住宿日期：2019年10月
這則評論是 Tripadvisor 會員的主觀意見，而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
I booked the suites across the street which is a refurbished old motel. You check in at the casino. When I checked in the clerk noted I wanted 2 beds. The rooms at the suites all have 1 bed so she checked me into the casino, a wonderful upgrade at no additional charge. The room was quiet and comfortable. The maid was tipped daily and left profuse amounts of amenities
閱讀全文
住宿日期：2012年9月旅程類型：家庭旅行
划算度
舒適度
地點
清潔與衛生
服務
睡眠品質
房間建議： Higher up is quieter
這則評論是 Tripadvisor 會員的主觀意見，而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
We picked El Cortez Motel because it looked attractive from the street as we were driving by. It had cute tiled roofs and we peeked in a room to find walls painted in earth colors and an arched doorway leading to a separate couched area. The owner said he had a non-smoking room with free Wi-Fi for a good price. It was only 1 1/2 miles from the Sherman Oaks Galleria so I told him I wanted a room and gave him my credit card.
Well, the bullet-proof glass in the office should have been my first hint. OK, my mistake. When we got our keycard and opened the door to our room, it reeked horribly of cigarette smoke (not just a faint scent), and there was an ashtray on the table. The room was absolutely filthy. The front door and bathroom door were white, but grimy on both sides from dirty hands. The bathroom floor was disgustingly dirty. That's all I needed to see & smell. I went back to the office, told them that they had given us a smoking room, I had allergies and wanted a refund. He said it was a non-smoking room, even though there was an ashtray in it. He refused to give me a refund, but said he would give us another room.
The second room was better. It still had an ashtray in it, and still smelled like someone had smoked in it, but not recently. Sadly, this was probably one of their better rooms. It had a new bathroom floor and fixtures, but I could see that they did not understand the concept of cleanliness. It was only superficially clean, you could see "things" already accumulating in the corners. The bath mat hanging over the tub for the bathroom floor was, literally, a thin hand towel. The towels were small & thin, but at least they were clean. There was a moth and a fly in the bathroom. The sheets were clean, but after being in that other room I didn't trust the sheets, the carpet or the couch. The doors were cleaner, but still had smudges on both sides. There was a piece of a paper napkin hanging on the inside of the front door, where someone had stuffed it into the peephole. The overhead light in the couch room was extremely dim, and the light just inside the front door didn't work at all. I'm all for no frills, modest accommodations when I just need a quick place to sleep, but the very basic requirement is cleanliness, which this place did not meet. Not even close.
Aside from that issue, the owners were very aloof. They lied to me twice. We had asked for a refund both before & after we had gone out to dinner, both times before we even used the room. At our second request, they denied that we had asked for a refund a few hours earlier, and said it was now too late. They also said that because it was a weekend, they were full and couldn't refund my money. Huh? (The parking lot was only about a quarter occupied that night, and early the next morning when we got up). Probably from a history of bad patrons (who else would want to stay in a filthy room?) they were suspicious of everyone to the point they were over-zealous about protecting theft of their remote controls, yet at the same time they were trying to chase away the customers who would be clean, quiet, respectful of the property, and pay the bill. To all those in this last category, run far, far away from this place!!!
Well, the bullet-proof glass in the office should have been my first hint. OK, my mistake. When we got our keycard and opened the door to our room, it reeked horribly of cigarette smoke (not just a faint scent), and there was an ashtray on the table. The room was absolutely filthy. The front door and bathroom door were white, but grimy on both sides from dirty hands. The bathroom floor was disgustingly dirty. That's all I needed to see & smell. I went back to the office, told them that they had given us a smoking room, I had allergies and wanted a refund. He said it was a non-smoking room, even though there was an ashtray in it. He refused to give me a refund, but said he would give us another room.
The second room was better. It still had an ashtray in it, and still smelled like someone had smoked in it, but not recently. Sadly, this was probably one of their better rooms. It had a new bathroom floor and fixtures, but I could see that they did not understand the concept of cleanliness. It was only superficially clean, you could see "things" already accumulating in the corners. The bath mat hanging over the tub for the bathroom floor was, literally, a thin hand towel. The towels were small & thin, but at least they were clean. There was a moth and a fly in the bathroom. The sheets were clean, but after being in that other room I didn't trust the sheets, the carpet or the couch. The doors were cleaner, but still had smudges on both sides. There was a piece of a paper napkin hanging on the inside of the front door, where someone had stuffed it into the peephole. The overhead light in the couch room was extremely dim, and the light just inside the front door didn't work at all. I'm all for no frills, modest accommodations when I just need a quick place to sleep, but the very basic requirement is cleanliness, which this place did not meet. Not even close.
Aside from that issue, the owners were very aloof. They lied to me twice. We had asked for a refund both before & after we had gone out to dinner, both times before we even used the room. At our second request, they denied that we had asked for a refund a few hours earlier, and said it was now too late. They also said that because it was a weekend, they were full and couldn't refund my money. Huh? (The parking lot was only about a quarter occupied that night, and early the next morning when we got up). Probably from a history of bad patrons (who else would want to stay in a filthy room?) they were suspicious of everyone to the point they were over-zealous about protecting theft of their remote controls, yet at the same time they were trying to chase away the customers who would be clean, quiet, respectful of the property, and pay the bill. To all those in this last category, run far, far away from this place!!!
閱讀全文
住宿日期：2011年8月旅程類型：家庭旅行
划算度
舒適度
地點
清潔與衛生
服務
睡眠品質
這則評論是 Tripadvisor 會員的主觀意見，而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
找不到搜尋結果 • 請嘗試變更或清除您的搜尋以閱讀問與答。
位置
美國加利福尼亞洛杉磯South San Fernando Valley / Van Nuys區
價格是由合作夥伴提供的平均每晚價格，且不含任何稅金和費用。 顯示的稅金及費用皆僅為約略金額。 如需更多詳細資料，請瀏覽我們合作夥伴的網站。
這是您的 Tripadvisor 企業詳情嗎？
此物業由您擁有或管理嗎？ 免費認領您的企業詳情，即可回應評論、更新檔案和進行更多操作。
認領您的企業詳情El Cortez (洛杉磯) - 0則旅客評論
關於El Cortez的常見問題
El Cortez附近有哪些熱門景點？
附近的景點包括：The Reefinery (0.9 公里)、Target Store Van-Nuys (0.1 公里) 和Smoke Shop Smoke Experts (0.9 公里)。