Thank you MARTIN T for sharing your experience at Holiday Inn Express & Suites Merced. We apologize for the issue you mention and our failure to respond to you in a quick manner. We are having our pest control vendor give extra attention to the air conditioner openings outside each first-floor room and the landscaping areas underneath them, to ensure we prevent any bug entries.
Thank you for sharing your experience at Holiday Inn Express & Suites Merced; we are pleased to hear you enjoyed your larger than expected room. Our blackout curtains are located just behind our sheer curtains, and occasionally we have read where guests did not realize the blackout curtain was available; we apologize for any confusion!
Thank you for spending time sharing your experience at Holiday Inn Express & Suites Merced. We are delighted that you found our hotel to be the comfortable, clean oasis for which were looking. It is so good to hear you will be back!
Dino we appreciate you taking the time to share your experience. We feel our free breakfast with its various offerings is one of the great values of staying with us, and are pleased to hear you enjoyed it. Go UC Merced Bobcats!