MGM_Resorts(阿麗雅賭場酒店 的Director of Guest Experience )的回應
回覆日期:2019年2月22日
Dear Guest, Thank you for choosing ARIA for your one night stay on the Strip. I am pleased to read about the immense satisfaction you experienced with our opulent guestrooms, enthralling gaming atmosphere, and in-room technology features. It is marvelous that these standout features demonstrate why we are a premier resort destination. Thank you again, and I look forward to welcoming you back in the near future. With eagerness, John McDaniel Director of Guest Experience
MGM_Resorts(阿麗雅賭場酒店 的Director of Guest Experience)的回應
回覆日期:2019年2月5日
Dear Guest, Thank you for the outstanding review. At ARIA, we strive to create the single most significant resort experience in the world. I am thrilled to hear how you were fascinated with every facet of your stay, including our resort's immaculate atmosphere and groundbreaking in-room technology. Thank you again, and I look forward to welcoming you back in the future. Graciously, John McDaniel Director of Guest Experience
MGM_Resorts(阿麗雅賭場酒店 的Director of Guest Experience )的回應
回覆日期:2019年1月21日
Dear Guest, I am elated to hear that our innovative in-room technology, plush bedding, and delicious offerings at ARIA Patisserie left you with such an everlasting impression. At ARIA, we aim to create the single most significant resort experience in the world and I am delighted to know we exceeded your expectations. Thank you for your review, and I look forward to welcoming you back soon. With pleasure, John McDaniel Director of Guest Experience
Dear Guest, Thank you for letting me know about your recent stay at ARIA. While I am delighted you enjoyed our well-appointed guestrooms and convenient location on the Strip, I am disappointed to learn about the extended wait time you encountered at our Buffet. I would also like to extend my apologies that our electric car charging stations were not functioning properly within our Self-Park Garage. I appreciate you bringing this to my attention so we can get this addressed right away. Thank you again, and I look forward to welcoming you back to ARIA when a future opportunity arises. All my best, Belisa Suarez Director of Hotel Operations