Dear Phil G, Thank you for celebrating your anniversary and "special birthday" with us, it was an honor for us and we are delighted that you enjoyed your time at our Hotel and in San Francisco. I am sure Shane will also appreciate your kind words, and will be happy to know that all went well. We greatly look forward to welcoming you back. Best wishes, Klaus Atzmueller General Manager
Dear Resort, Many thanks for spending five nights with us, and for generously sharing your high recommendation with others. We truly appreciate it. We are delighted to read that you so enjoyed your stay, and are grateful for your compliments on our Hotel and Staff. As for the late check, it was truly our pleasure--we are always happy when we can help make things work out nicely for our guests. We are very glad that you plan to return, and greatly look forward to welcoming you back. Best wishes, Klaus Atzmueller General Manager
Dear sebastianp, You can't know how happy it makes us to hear that the team at The Orchard Garden helped create a "really awesome" experience for your graduation! Thank you for choosing us and allowing us to be a part of this milestone. I hope you and your family were able to enjoy a great start to the very special day with a delicious breakfast in our Roots Restaurant, featuring locally sourced ingredients from sustainable agriculture. Please make sure to return soon to your "home away from home" in San Francisco, we all look forward to welcoming you and your family back. And congratulations! Best wishes, Klaus Atzmueller General Manager
Dear Bob, Thank you for your kind words and for staying with us, I am glad you were happy with our cleanliness and comfortable, quiet rooms. I hope next time you will be able to take advantage of more of our complimentary luxury amenities, including twice daily housekeeping service featuring turn-down with Belgian chocolates, FloWater stations throughout the hotel, chauffeured Tesla limousine service, free WI-fi Internet and state of the art video streaming, a free business center, a small cardio workout room, a beautiful rooftop terrace, Keurig brewing systems in all guestrooms, among others. What everyone appreciates more and more is that we don't charge hidden fees, such as "urban destination fees" etc., which are unfortunately increasingly common among the chain hotels in San Francisco and elsewhere. And we do greatly appreciate and recognize our frequent guests with room upgrades (based on availability) and special amenities. Again, thank you for your nice review. Please return soon, we look forward to welcoming you back as a return guest! Best wishes, Klaus Atzmueller General Manager
Dear luvlizwear, Thanks so very much for staying with us, and for taking time to submit a Five Star review! I am glad that you had a great experience, enjoyed our friendly and helpful staff, and were able to walk to so many attractions from our luxury boutique Hotel. Next time, be sure not to miss our complimentary Tesla-X house car service for your ride to Fisherman's Wharf or other points downtown. We look forward to welcoming you back soon! Best wishes, Klaus Atzmueller General Manager