ConcordHospitality(AC Hotel by Marriott New York Downtown 的General Manager)的回應
回覆日期:2019年9月30日
Dear funnygirl827, We appreciate you choosing us and I’m delighted to know that you found your room and the view from it to be beautiful. The staff works hard to make sure that all of our guests feel welcome and I will make sure to share your review with them. We value your comments and appreciate you taking the time to share your five-star rating. We look forward to hosting you again upon your return to New York City. Best, Craig Kepple General Manager
這是一家樸實無華的飯店。您將獲得一張舒適的床、一間小浴室和一台電視。一個賣點是位置便利的商店…作為終身白金會員,這當然不是我所期望的。據我所知,地位並不重要。我問早上是否有咖啡,並簡短地告訴我房間裡有咖啡機。有人問我是否「需要」家事服務。問題已滿,不回答沒有任何好處。早餐很貴。空間雖小但還好。房間清潔度很差,浴室裡有舊頭髮,遮光百葉窗內側有一些黏稠的浮渣。景色不錯,雖然離那個街區不太近,而且酒店周圍有很多建築工程,這使得沿著 Maiden Ln 步行有點冒險。不會回去。