Dear Valued Guest, Thank you for taking the time to leave us your feedback. I would like to apologize for your first experience at the desk. This is surely not our standards and we will be using this as a learning experience for our entire team. We thank you for stating with us. We hope that this wont deter you from staying with us again. Sincerely, Henry L Director of Operations Holiday Inn Express - Wall Street
HenryNYCSF(紐約快捷假日酒店-華爾街 的Director of Operations)的回應
回覆日期:2019年8月18日
Dear Valued Guest, Thank you for taking the time to leave us our feedback. I would like to apologize for the small breakfast area and lack of tables. You will be glad to hear that we just recently updated our breakfast area and added more tables for our guest comfort. We have brought your concern with the room to our housekeeping manager to address. We thank you again for staying with us and really hope to see you again. Sincerely, Henry L Director Of Operations Holiday Inn Express - Wall Street
HenryNYCSF(紐約快捷假日酒店-華爾街 的Director of Operations)的回應
回覆日期:2019年8月18日
Dear Valued Guest, Thank you for the Amazing Rating, We hope to see you again in the near future. Until Next Time, Henry L Director of Operations Holiday Inn Express - Wall Street
因為Five Boro自行車之旅(Five Boro Bike Tour),我們住到這裏。這並不是一家豪華酒店,但它綽綽有餘地完成了在金融區里提供舒適行動基地的使命。位置再好不過,房間、床和浴室都非常乾淨舒適。但是工作人員把這家旅館分開了。我們遇到的每一個人都很友好,體貼,樂於助人,甚至是在一幫挑剔的、冷漠、令人掃興的騎車者中,也完全超出預期。
LacianaS1(紐約快捷假日酒店-華爾街 的Assistant General Manager )的回應
回覆日期:2019年5月28日
Thank you Joseph B for your kinds word concerning your most recent stay here at Holiday Inn Express Wall Street. I am glad we were able to accommodate and provide great service. I will share this survey with staff and we look forward to you return in the future!
LacianaS1(紐約快捷假日酒店-華爾街 的Assistant General Manager )的回應
回覆日期:2019年5月28日
Thank you Donna E we are glad you had a great stay at Holiday Inn Express Wall Street, we pride ourselves in giving the best guest experience and look forward to your return!