Thank you for your review. I am glad to hear you enjoyed the complimentary amenities and received good value for your money. We are in the process of making some changes here which address your concerns: We are updating our GPS location with the ride share companies to help make it easier for pickup and drop off at the hotel. We are putting new tissue boxes and amenity trays in the rooms too, just awaiting their delivery. I apologize that the destination fee was not clearly described to you at check in as there are many inclusions like two Circle Cruise tickets to see the Statue of Liberty plus many neighborhood discounts. I will ensure this addressed with front desk. I do hope you will return in the future. We are always making improvements to ensure we are the offering great rooms, amenities and service. Warm Regards, Jorge Tito, General Manager
Dear Angelaguilar76, Thank you very much for your kind words and for sharing it here on TripAdvisor. It is always a delight to hear when someone enjoyed their stay. We hope to see you again real soon. Warm Regards, Jorge Tito
Dear courtneyp2015, Thank you very much for your positive feedback and taking the time to share it here on TripAdvisor. We are very happy to hear that you enjoyed your stay wit us and every touch point with our staff was just perfect. We are always very proud of the hardworking people who works for the hotel because they really make a huge difference when it comes to guest experience. We hope that we will now be your official home whenever you are here in the city. until next time! Warm Reagrds, Jorge Tito
Dear nickabdo, Thank you for sharing your positive feedback here on TripAdvisor. We are very happy to hear that you had an amazing stay and that you will stay with us again. That is just one of the best compliment. We look forward to having you here again and if you need help with a future reservation please do not hesitate to reach out. Warm Reagrds, Jorge Tito